Comcast reviews

3.8

69% would recommend to a friend

(18,807 total reviews)
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Brian L. Roberts

73% approve of CEO

58% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,807 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Aug 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Benefits as far as ESPP and Health Insurance is great. Comcast University is one thing that I will always stress to employees to take advantage of because you wont be there long so, get the education while you can.

Cons

You never know when your day is going to be up, no matter how good youare at what you do. They would rather hire someone straight out of high school and train them than keep you around

2.0
Aug 11, 2014

Mixed feelings

Recommend
CEO approval
Business Outlook

Pros

Yes you can make some good money here. The commission structure is one of the best around for this industry, especially with the multipliers. Benefits are obviously good as this is a huge company

Cons

There are several. Very few reps ever hit quota. You can be a master of this industry, but it means nothing if you don't know how to do it the "Comcast way". Training is a joke. Sales management is a revolving door. 1 year average lifespan for a new sales rep. Tenured reps have most things locked up. To succeed, you need to live and breathe this company. Personal life will no longer exist. All companies have their issues, but it seems like most employees just deal with it because of the benefits like free cable.

4.0
Aug 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, opportunities for growth or career change.

Cons

Stats that must be met in call centers. Only allowed 10 minutes to try and resolve issues that a customer may have, sometimes with all 3 products. Agents have to be more focused on their metrics then the customer. Didn't use to be like that several years ago but now it is all about metrics and sales. Extremely stressful . California shut down all Comcast call centers.

Viewing 139 - 141 of 18,807 Reviews

Glassdoor has 20,321 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.