Comcast reviews

Comcast doesn't care about the actual people working for them. A disconnect from upper management to field technicians and dispatchers. No one seems to ever know an exact answer. unsafe working conditions in field. Poor dispatch. Incorrect job routing.

Most of the departments are good to work for, save for random shift bids in which you may have undesirable hours. However, Business Sales is horrible. Every month without fail a few people are shown the door. When quota was increased by 20% the number of sales calls one can take was reduced to only 10 inbound calls per day during a full 8 hour shift, even if they weren't sales calls they counted it against you (happened A LOT), which all but limits your likelihood to reach your target (which of course means you'll be walked out if you miss your goal). On top of that there's a lot of interested customers willing to spend a lot of money, but their location cannot get Comcast due to not being wired, so often times big deals fall through, sometimes even if everything seems like it's good to go...these situations are not considered or adjusted when trying to hit your monthly goal. Extremely cut-throat. Major turnover rate.