Comcast reviews

3.7

68% would recommend to a friend

(18,847 total reviews)
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Brian L. Roberts

72% approve of CEO

57% positive business outlook

Comcast has an employee rating of 3.7 out of 5 stars, based on 18,847 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
3.0
Oct 11, 2012

Hype & promises when you start but then reality sets in

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits! Medical, dental, vision, life, disability..... and free/reduced price cable, phone & internet services.

Cons

Feel like a number. Very large company...no sense of belonging. If you were gone there would be somebody at your desk in days.

2.0
Oct 11, 2012

this company has so much potential

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

nice benefits and nice people to work with and the ability to help people one at a time

Cons

unorganization within the company, inconsistency in information, poor customer service, call center metrics

3.0
Oct 10, 2012
Recommend
CEO approval
Business Outlook

Pros

Highly reduced internet, cable, and phone bill for employees. Internet solutions are the fastest available for the price. Pretty easy sale.

Cons

Constantly shifting quota that reduce payouts for the sales people. Reduced 401k matching percentage while employed there. Terrible customer service reputation in the residential sector which affected b2b sales. Everyone is treated as though they're expendable. High turnover in management and they're generally out of touch. No service level agreements for their products.

Viewing 18007 - 18009 of 18,847 Reviews

Glassdoor has 20,366 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.