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      Comcast

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      Comcast reviews

      3.8

      69% would recommend to a friend

      (18,827 total reviews)
      avatar

      Brian L. Roberts

      72% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      Comcast has an employee rating of 3.8 out of 5 stars, based on 18,827 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      19K reviews
      4.0
      Mar 24, 2012

      Decent place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay, Benefits and Tuition Reimbursement

      Cons

      Too many re-organizations (once every year)

      1.0
      Mar 22, 2012

      The worst job I have ever had

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The complimentary cable, and internet and discount on phone. Health, dental, and vision insurance is affordable, and covers quite a bit. Some discounts from other companies for working for Comcast.

      Cons

      The workload is overbearing as every single day calls are constantly back to back. Many longtime supervisors who did the job well were let go to bring in new supervisors who don't do the job very well. Management is sometimes tough to find, and often doesn't want to take a call when a customer is asking for one. The grading of performance is based on luck because the most important stats are first call resolution and the customer surveys. Also equipment is issued that isn't supported by us unless the customer pays an extra fee for the support.

      5.0
      Mar 20, 2012

      Fantastic Company who treats it's employees as assets and serves it's customers as family, on the verge huge growth.

      Dsr-direct sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Application Process-Easy -Interview- Very personable and thorough -New Hire- Outstanding, You find out real quick how glad Comcast actually is to have you on board -Expectations- Crystal clear ( which is worth more than you would think and found very few and far between with huge companies. Communication-Wide open, the option to speak with a manager or supervisor is not only welcomed but encouraged in an open door policy enviorment. Training-Fantastic Opportunities- Openly encouraged to progress within this company

      Cons

      The only con for this position is that it is a self managed position, meaning your schedule is relatively wide open and your work schedule is ultimately controlled by you. You must be a self starter and responsible. The compensation is a fantastic time/work ratio, however you need to do both of those to be successful.

      Viewing 18193 - 18195 of 18,827 Reviews
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      Glassdoor has 20,345 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.