Comcast reviews

There is poor communication from upper management to the front line employees.

Management is the worst every they ask you to do things that you are not even trained on and expect for you to help the customers with customer satisfation. The stats are just crazy and hard to keep up. They fire good working people who's been with the company and know their job with having their eyes close and hire new people who don't know a thing about customer service. The owner don't know what management is doing to their companyand HR is supose to help you but they are against you only their favorite people they will help., I loved it when it was Adelphia it is so sad what those brother did to such a nice company as Adelhpia great people good managements it was a great place to work for. As for the people who said it is a great place to work I don't think you been there for as long as i have just give it more time they will turn on you too.