Comcast reviews

3.8

69% would recommend to a friend

(18,815 total reviews)
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Brian L. Roberts

72% approve of CEO

57% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,815 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Nov 25, 2011
Recommend
CEO approval
Business Outlook

Pros

Only if you can not get any other job due to bad economy. Trainers spend too much time talking about their personal lives so you learn nothing in training. Prepare to do lots of off the clock work without pay to keep up with the knowledge you must have to do your job.

Cons

If you think it's bad being a comcrap customer it's way worse being an employee. In the Lynnwood, WA call center a fat sup named Kim Edwards sent email telling us to work off the clock without pay. CAE were fired , but not her, when Kim reported to HR.

2.0
Nov 21, 2011
Recommend
CEO approval
Business Outlook

Pros

Comcast has great medical, dental, and retirement benefits

Cons

Good luck getting promoted if you work in the residental call center in Denver. The director has a philosophy of keeping the technical agents in the same position. She doesn't know how to manage a call center and is so worried about coverage she will not allow you to advance.

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