Pros
The very best thing about comcast was the heavily discounted cable/Internet services. The health benefits weren't bad either. The office was a reasonable distance from my home.
Cons
For such a large company, I find it deplorable that they would allow some employees to sit in system failure for months on end. You come to work to essentially sit at your cubicle for 8 hours and do nothing else. During this time period that you are obviously not on the phone, you can't sell services to anyone, therefor you earn no commission. Also, you can't do overtime for the same reason. I was screwed out of thousands of dollars. And when I found another job, my supervisor decided to reject all my time that I worked. So I missed out on two weeks worth of pay. Also since I was present for the entire quarter, I earned the bonus that was also withheld. Someone needs to get their act together there when it comes to solving system issues. I can understand the occasional glitch, but to be off the phone for 6+ months, unacceptable. I'd never advise anyone to work there. Also, in regards to promotions, I watched one individual who constantly was rude on the phone, disrespectful to fellow employees, including management, get promoted. She would also constantly transfer calls back into the call queue when she didn't feel like doing her job.
