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      Comcast

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      Comcast reviews

      3.8

      69% would recommend to a friend

      (18,814 total reviews)
      avatar

      Brian L. Roberts

      73% approve of CEO

      57% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Work/Life balance

      3.8

      Compensation and benefits

      3.7

      Culture & values

      3.5

      Career opportunities

      3.3

      Senior management

      Comcast has an employee rating of 3.8 out of 5 stars, based on 18,814 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      1.0
      Sep 13, 2011

      Abismal experience

      Cae (customer account executive)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Generally friendly non management Staff free cable & internet Discounted telephone & equipment charges Great Healthcare Benefits Available Free Parking

      Cons

      Very poor management at a local level. Career Advancement based on the "Buddy System" Lawyer-like policy enforcement (do they like you personally or not?) Late Communication of Major Product Changes (customers often receive changes before employees are aware of them) Conflicting metrics for phone employees (to meet one metric you will fail at another which affects your yearly wage increases) High pressure micro management via electronic statistics monitoring Overall high stress environment

      2.0
      Sep 13, 2011

      Someone needs to care of Human Resources

      Human resources business partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      The lack of HR Senior leadership support has created an environment which the HR Business Partners have come to build a strong team among themselves. We turn to each other often for support and answers. I love the support and being able to reach out to anyone of my peers and get an opinion or answer without feeling like I don't know something. We make it work and we are good at what we do. I love what I do. I'm good at it. I like my teammates and that's why I stay.

      Cons

      It is a very political environment. More so than I've ever seen elsewhere. HR Senior Management is especially weak. Poor communication. New HR VP still trying to learn the ropes, so can't blame him for what he inherited. At the Senior Director level for the field, poor to no communication. I find out information from Care HR. Favoritism is rampant. Field Ops is catered to. HR BP aren't really business partners. We are gloried generalist.

      4.0
      Sep 13, 2011

      Great people -- great products -- great place to work

      Administrative support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Smart people who collaborate to get the job done; high level of integrity; good work environment in a great location; nice amenities. Huge potential following the NBC Universal purchase.

      Cons

      Organization is pretty flat so there isn't much room for advancement, particularly following the market crash -- advertisers were hard hit. Comcast Spotlight recovering nicely.

      Viewing 18313 - 18315 of 18,814 Reviews
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      Glassdoor has 20,329 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.