Comcast reviews

3.8

69% would recommend to a friend

(18,814 total reviews)
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Brian L. Roberts

73% approve of CEO

57% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,814 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Sep 7, 2011

Absolutely horrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

discount cable discount internet discount telephone comcast is everywhere so I can move anywhere and still work for comcast a few good perks

Cons

horrible pay management too secretive not a fun environment to work in expects alot but gives very little in exchange

5.0
Sep 6, 2011
Recommend
CEO approval
Business Outlook

Pros

the team welcomed me with open arms, they made sure I had everything I needed, and the team overall worked great together, like one big family

Cons

the only downside I could see was that they make changes a lot with regards to contract length and budget related issues

2.0
Sep 3, 2011
Recommend
CEO approval
Business Outlook

Pros

The people I work with Pay is decent and the benefits are good Free cable TV and internet and discounted phone service.

Cons

Very punitive review system where the customers rate your performance including your knowledge, how quickly understood their problem, and if your explanation was satisfactory leading you to lie to the customers often so you get a high rating on the survey. Often when you ask for an earlier appointment for a customer dispatch will not respond for several days. Supervisors rarely want to take calls from customers who ask to speak with them We also have to push for customers to take an unsupported wireless router unless the customer wants to pay more money for the support.

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Glassdoor has 20,329 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.