69% would recommend to a friend
Brian L. Roberts
73% approve of CEO
57% positive business outlook
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Ratings trend for the last 6 months (18,811 reviews)
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Users say... "The cable and internet discounts are great and benefits as a whole are really good." "The pay is good and there are tons of prizes every week that you could win!" "Great people to work with who are intelligent and have a passion for their work." "Good work life balance and learning" "The culture is great and they are making changes like casual dress code to make it feel more relaxed."
Users say... "There are many levels of middle management and it is very hard to find a good manager." "The company does not look out for the support staff but focuses on middle and upper management." "Staggering ineptitude and ignorance in all levels of the company from the field to Senior Leadership" "always worried about union action from frontline so supervisors have to bend over backwards to keep agents happy and non" "Long hours accommodating last minute nightly work schedules after having worked a full day shift and on"
