Comcast reviews

3.8

69% would recommend to a friend

(18,808 total reviews)
avatar

Brian L. Roberts

73% approve of CEO

57% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,808 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
4.0
Nov 8, 2010
Recommend
CEO approval
Business Outlook

Pros

Overall Comcast is a great place to work. There are plenty of opportunities to move up. The benefits you just can't beat. Pay is decent. The people I work with are great!

Cons

Can be stressful at times. Lot's of re-organizations. When re-organizations occur seems like they keep employees making lower pay and is not based upon performance.

2.0
Nov 7, 2010
Recommend
CEO approval
Business Outlook

Pros

-Large company with respectable and trusted brand name -Company has own office building which is clean and well maintained -Friendly and social environment -Relaxed dress code -Company has a very comprehensive 6 week hew-hire training process -Frequent product and procedural trainings -Good benefits package

Cons

-Company does not delineate between customer service and sales departmental functions, Comcast believes they are one in the same -Company places a heavy emphasis on sales, including up-selling -Company enforces scripted language instead of allowing free dialogue from CSRs when interacting with customers -Promotions are OK, however interdepartmental transfer is quite limited

4.0
Nov 4, 2010

working for comcast.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

free cable ok benefits, ok pay.

Cons

Too many reorgs i hadt 8mgrs during 6yrs in the same position.

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Glassdoor has 20,322 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.