Only worth the discounted services.
Pros
The high discount on services employees receive.
Cons
Middle management is only concerned with metrics and sales numbers. The ability to repair services properly or solve customers challenges is not nearly as important as making the call as short as possible. If you are capable of pushy sales tactics then this repair department is for you. Also, be prepared to learn on your own time. New employee training is woefully short, especially since you will be supporting every facet of the business. Don't expect a nice office, a cubicle large enough to spin a chair in and clean restroom facilities. Also, be sure to plan your vacations a year in advance. I lost two vacation days because our scheduling system didn't allow me to take vacation days from October to December as we were "under-staffed".
