Comcast reviews

3.8

69% would recommend to a friend

(18,807 total reviews)
avatar

Brian L. Roberts

73% approve of CEO

58% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,807 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
3.0
Jun 13, 2010
Recommend
CEO approval
Business Outlook

Pros

Comcast has one of the best benefit packages to offer such courtesy services, medical/dental/vision packages, and retirement plans.

Cons

The call volume is too high and the self-service options are too complex.

2.0
Jun 6, 2010

Its ok

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are nice and smart, you get free stuff, sometimes get to test new products. Pay's ok. Not bad

Cons

Don't like you working at home, still some deadwood in the organization that the company doesn't remove unfortunately but the new president is making changes

2.0
Jun 5, 2010
Recommend
CEO approval
Business Outlook

Pros

Brand Recognition - tho' mostly bad, still well-known. If you're an operational person, preferring to work on the immediate and not concerned with customers, then you'll like this company.

Cons

Management at all levels (division, regional and corporate) do not work with each other and speak ill of other managers. No respect or trust between or among peers and even less with those at other levels. Not customer focused. More concerned with satisfying Wall Street than their customers. Will not put the necessary capital expendictures necessary to provide services. Boys club. Hires only within the industry. Does not respect diverse opinions or experience. Silo mentality and lack of diverse consumer experience is this company's Achilles Heel.

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Glassdoor has 20,321 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.