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      Comcast

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      Comcast reviews

      3.8

      69% would recommend to a friend

      (18,800 total reviews)
      avatar

      Brian L. Roberts

      73% approve of CEO

      58% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Work/Life balance

      3.8

      Compensation and benefits

      3.7

      Culture & values

      3.5

      Career opportunities

      3.3

      Senior management

      Comcast has an employee rating of 3.8 out of 5 stars, based on 18,800 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      1.0
      Feb 27, 2010

      I really don't like working at Comcast.

      Cae
      Recommend
      CEO approval
      Business Outlook

      Pros

      Comcast does provide decent benefits to its full-time employees at a fair price. I do like the unit I work with.

      Cons

      Comcast would rather roll out a new fangled service, doo-dad, or other glitzy item than just provide good cable/internet/phone services to its customers. Comcast reissues equipment that is 3-10 years old, beat to hell by prior customers, and then asks us to apologize to customers whose services don't work. Everyday, I walk into the building thinking just how much I wish I did not work at Comcast. I leave the end of the day wishing I did not have to come back.

      2.0
      Feb 24, 2010

      Dont Work Here

      Business account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent benefits; although they have gone done over the years. Free service if you live in a Comcast area. You can get some knowledge of the telecommunications industry.

      Cons

      First of all, there is no formal training. You sit with a couple of people and listen to their phone conversation. Then, you are placed on the phone to wing it. No one knows what is going on. There are no real sales people there. They promote people that they know not because they are qualified. Most of the people that are promoted to the better positions do not even have a bachelors degree. The best people are used for their knowledge but never appreciated for their quality of work.

      4.0
      Feb 22, 2010

      Good place to work as long as your not in sales

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very Flexible, Great Insurance and retirement benefits, Alot of paid time off. Above average compensation as long as you will work 10-12 hours a day 6 days a week.

      Cons

      Extremely micromanaged. Goals are sometimes unatainable regardless of how much you work. Customer service within the rest of the company is poor, which reflects on you. Change in policy is much too often. Consistency is terrible within support group.

      Viewing 18625 - 18627 of 18,800 Reviews
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      Glassdoor has 20,314 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.