Comcast reviews

3.8

68% would recommend to a friend

(18,797 total reviews)
avatar

Brian L. Roberts

72% approve of CEO

58% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,797 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
4.0
Feb 19, 2009

Opportunity to improve

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Senior leadership and vision for making great products. Committed to doing the right thing for the customer. Honesty from CEO Open door policy Small side benefits like soda, snacks, employee lunches once per month Quarter company outings (baseball, golf, etc) Intelligent and diverse co-workers

Cons

Sometimes environment feels like a popularity contest No method to provide feedback about direct manager Lack of ability to work from home Company can sometimes seem arrogant since we are the industry leader Middle management is selected based on time at company, not who is best qualified No clear career path

3.0
Feb 12, 2009
Recommend
CEO approval
Business Outlook

Pros

Great benefits package. Free communication products. The best provided free for employees. You learn and gain lots of knowledge working in such a huge environment. Networking is key to moving up within this company. Its great a fair chance is given to all employees. Overall its a pretty cool place to work.

Cons

Political attributes that can cause limited diversity and employee retention. Things change with any business. Unfortunately it causes some to fall behind. I have seen more people leave than stay at this company. Communication is one of the big issues with Comcast. It needs to improve. Because of this reason, it makes you feel as if you cannot do your job efficiently or may leave a customer out in the cold with no resolution to a service issue.

5.0
Feb 10, 2009
Recommend
CEO approval
Business Outlook

Pros

Great benefits, decent pay. It just takes awhile to get to that point. Free cable is a plus, as is a company vehicle.

Cons

Management is very secretive at times. Supervisors tend to treat their employees like children, in turn they become very dependant and can't think for themselves. Inferior customer premise end (leased) equipment generates a lot of service calls.

Viewing 18694 - 18696 of 18,797 Reviews

Glassdoor has 20,311 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.