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      Comcast

      Is this your company?

      Comcast reviews

      3.8

      68% would recommend to a friend

      (18,797 total reviews)
      avatar

      Brian L. Roberts

      72% approve of CEO

      58% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Work/Life balance

      3.8

      Compensation and benefits

      3.7

      Culture & values

      3.5

      Career opportunities

      3.3

      Senior management

      Comcast has an employee rating of 3.8 out of 5 stars, based on 18,797 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      5.0
      Jan 21, 2009

      Comcast: Not just a job, a career.

      Customer account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best reason to work for Comcast is because of the perks that come with the position, such as free cable and internet with discounted home phone service, out of town trips, bonuses, monthly giveaways and consistent promotions. There is also a commission structure which can greatly impact your compensation. Also, there is an exponential amount of opportunity for growth, one has to prove themselves as a trust-worthy employee who is trained with the knowledge to effectively complete their position. Another thing about the company is once you are welcomed as an employee, all of the doors are opened for you and where you choose to go next depends on you and your goals.

      Cons

      Some of the downsides to working for Comcast is not being able to fix all problems. As you are aware, people may experience bad customer service, billing errors, malfunctioning equipment and lapses in service. As a representative for the company, we always put ourselves in the frame of mind as the customer and attempt to resolve the issue as quickly as possible; however there is also a protocol that must be followed and sometimes the chain of command is extensive and has a long wait time for issues to be resolved. The insurance is great, however, there could always be changes...

      1.0
      Jan 20, 2009

      Don't work in sales!

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      free cable, phone and internet and pretty good health benefits. They do provide materials and clothing so thats a plus. but I'd rather earn more money than ecieve free work gear.

      Cons

      Lack of consistency and commision pay scale changes. It seems everytime sales reps make headway and good money they change pay out criteria and lower your pay. Meeting s are like broken records or cds same thing meeting after meeting. products are over priced which makes for tough sales. lack of sales support. my office has 30 reps and one order entry person. do the math and figure that out.

      Viewing 18700 - 18702 of 18,797 Reviews
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      Glassdoor has 20,311 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.