Comcast reviews

3.8

68% would recommend to a friend

(18,795 total reviews)
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Brian L. Roberts

72% approve of CEO

58% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,795 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
4.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

comcast has a great culture of giving. Comcast Cares Day is performed once a year and allows everyone within the company to donate time and give back to the community at large. Probably the #1 reason for working at Comcast is the benefits. I don't mean the health insurance, but the free cable, internet and discounted voice service. Along with that, you get OnDemand movies and events at 50% off + discounts on cell service, computers, and other purchases. I know that Comcast is filled with a lot of dedicated, passionate great people and that is another reason it is Comcastic!!!

Cons

Some of the downsides of working for Comcast is what draws a lot of people to the company, their size. Comcast is a huge nationwide employeer with vast opportunities for growth and movement within the company. Because of that, a lot of people have been employed there for a long time and therefore, advancement opportunities don't come around as often as you might hope. Folks are so entrenched that a lot of time to get "promoted", you may have to go into a different department or role. If you can manage your time and work the system then you may have a shot at advancement.

5.0
Jun 11, 2008

great place to work if you are qualified

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very good work-life balance compared to other companies in this industry. Firm policy of only hiring the right people, and as a result we have a lot of very nice, smart, and experienced employees and no-one intolerable or scary.

Cons

Technology, media and entertainment are all high stress industries and we sit at their intersection. It's exciting and fun but it can get stressful. We also are often in situations where what worked before won't work now, so we have to keep on our toes and not be afraid to try something new. Our products are complicated so expect a long ramp-up.

4.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

Comcast offers friendly and supportive management, appropriate training to perform job duties, and opportunities for advancement. Schedules start every 15 minutes and are set every 6 months with opportunity to change by bidding for shifts created for new hires. Opportunities for commissions through sales. No scripting of calls. The facilities are nice . The performance metrics are clear, reasonable, and attainable. People are usually happy after their issues resolved.

Cons

Schedules can include nights and weekends based on seniority. Job becomes excessively easy after a short period. The job primarily role is to get peoples services working though basic troubleshooting which becomes very repetitive.

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Glassdoor has 20,308 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.