Comcast reviews

3.8

69% would recommend to a friend

(18,808 total reviews)
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Brian L. Roberts

73% approve of CEO

58% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,808 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
2.0
Apr 15, 2018

Traffic Coordinator

Recommend
CEO approval
Business Outlook

Pros

A lot of time off, free cable and internet if you live in a Comcast area.

Cons

Sales can verbally abuse and harass traffic into doing something and management will do nothing but comply, constant changing of policy and procedures that are extremely unfriendly to traffic, upper management within traffic is very political, shows blatant favoritism, pay scale differs (“local” traffic coordinators make less money than “national” ones) no sympathy to traffic during changes of policy and procedure, low pay for amount of stress and workload you can be put under.

4.0
Mar 15, 2018

Enterprise Business Intelligence

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have great benefits, decent products, and employee perks are great. The business is slowing changing and trending to hiring more young people. There are good opportunities to grow and learn. Being linked with NBC means that if you're not happy on the Comcast side of things, you can always try to go over to the NBC side of things. On the whole, coworkers are nice and headquarters is a very nice facility with a great view of Philadelphia.

Cons

Our public reception is dismal (obviously) so you get a lot of friends and family who hate the company and rant to you. Depending on the team you're on, you can get quite a different job experience. Comcast is still run as a mainly financials driven company despite their outward appearance as a new-age tech company. As such, some newer types of management styles and work culture norms (think Silicon Valley) may be frowned upon. This is hugely dependant on the team you're on. If you're more business facing, expect to get an old school approach on culture and management. If you're more IT, expect a more laid-back approach. At the department that I work at, certain higher up leadership monitor what time people come into work and leave the office. I think that is a huge mistake. Besides this, helicopter management or micromanaging is rampant in EBI. Good work gets done in EBI but it is lost in the political catfighting and power grabbing that's occurring. It's so bad that it impacts the work being done since people think twice about suggesting new ideas because other people might steal it for their own.

2.0
Feb 6, 2018

Supervisor

Recommend
CEO approval
Business Outlook

Pros

Great company benefits with 6% matching 401k and quarterly bonuses are a plus.

Cons

The media discussed how after the 2018 new year an additional $1,000 incentive bonus was given to all employees, however, failed hundreds were impacted employees at the end of 2017 due to massive layoffs. HR is the typical HR. They only look out for the company. The manipulation of it's upper-level leadership is deplorable, disrespectful, and are bullies.

Viewing 190 - 192 of 18,808 Reviews

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