Comcast reviews

In the retail space the changes they have made to commission goals and payout does not benefit you. Systems will not work or go down for days

I felt like I had to lie to customers to upsell devices and sell phones. They work with Sedgewick to "help" disabled workers, yet their rules they have regarding accomodations are not good and borderline discriminatory. Pay is horrible for what we are dealing with daily. I was getting yelled at by elderly people, and the ones that truly needed help, I couldn't help them because they needed a tech visit and the techs we're always either late, never showed, or did 50/100% work. Always had issues with ECM, and my sup and manager were very much micromanagers, especially with minor issues like sales and even if I was a minute off with my schedule adherence. Also the fact that I can't use my available PTO unless its also available in the bucket is ridiculous. It's MY PTO, I should be able to use it whenever I'd like. It was great for getting my foot in the door with remote work but I will never work for them again.