Comcast reviews

3.8

69% would recommend to a friend

(18,808 total reviews)
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Brian L. Roberts

73% approve of CEO

57% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,808 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
3.0
Feb 4, 2016

Comcast

Recommend
CEO approval
Business Outlook

Pros

Work solo for most part, good pay and benefits.

Cons

Customers complained about company's customer service and policies constantly. Upon arriving at the majority of jobs, customers would vent about the issues they had with the company on average of 20 to 30 minutes, then you had to do the job you were there for which is supposed to be done in a certain amount of time. The company and management never listened to employees concerns pertaining policies, customer service, operations, etc. Very stressful

1.0
Jan 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Free cable and internet. Great health benefits. Decent PTO.

Cons

In the call center, it's all about the count down. If you talk to anyone there it's how much time do you have left for the day and when is your next vacation. It's super micro management and they will tell you 20 negative things for one off-handed positive thing (which is not really positive). It's a poisonous culture and the worst, unmotivated type of company I have ever worked for...ever! Horrible!! And BTW, forget about career opportunities. There aren't any, they just want to make you go through a bunch of meaningless interviews so that eventually you get some kind of formatted letter that was written 5 years ago.

3.0
Jan 24, 2016

Meh

Recommend
CEO approval
Business Outlook

Pros

Decent benefits. If you play well they reward you. Try to keep employees happy with little luncheons and whatnot. Stock buy plan.

Cons

Awful pay. $10 to climb poles and deal with customers who are typically angry. Management is completely out of touch with low level employees.

Viewing 211 - 213 of 18,808 Reviews

Glassdoor has 20,322 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.