3.0
Feb 18, 2011
Recommend
CEO approval
Business Outlook
Pros
1. Great benefits( free cable) 2. Okay Pay 3. Schedule can be flexible. 4. Management has improved,rewarding the associates and making things fun.
Cons
1. Typical Call center environment Training is slim compared to amount of systems you must handle. Better training and organization. Too disorganized!!! 2. Too many systems Comcast has too many systems that dont communciate with each other it a huge problem within that company 3. Most tech support reps transfer to sales, less hassle and more money!! 4.Overworked Comcast just doesn't hire enough people for the call volume.
