Does Comfort Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Comfort Inn employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Comfort Inn. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Comfort Inn?

49% of Comfort Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Comfort Inn 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Comfort Inn?

Front Desk Agent (91) , Housekeeper (75) , Front Desk Receptionist (64) , Front Desk (22) , General Manager (21) , Night Auditor (20) , Night Auditor/Front Desk Agent (20) , Housekeeping (18) , Front Desk Manager (13) , Breakfast Attendant (9) , Front Desk Associate (8) , Guest Service Agent (8) , Assistant General Manager (7) , Guest Service Representative (6) , Manager (6)

What are the pros of working at Comfort Inn according to real employee reviews?

"Great people to work with" ((in 28 reviews)); "good staff structure in place" ((in 21 reviews)); "Your coworkers are great and it's fun to interact with guests." ((in 20 reviews)); "flexible hours and you can use that time to study" ((in 17 reviews)); "Flexible scheduling and you get hours if you want them." ((in 8 reviews))

What are the cons of working at Comfort Inn according to real employee reviews?

"The pay is low and some of the customers on the overnight shift can be difficult" ((in 67 reviews)); "Poor management, franchise own, continuously understaffed, lack of communication, sometimes you have to cal police" ((in 47 reviews)); "No benefits and always flip flopping your schedule." ((in 32 reviews)); "manager is a 25 yr old with no college education who.best friends with the.supposed" ((in 17 reviews)); "Very little formal training provided" ((in 6 reviews))

What are the top reviewed Comfort Inn locations?

Atlanta , Livonia , Indianapolis , Houston , Allentown , Decatur , Latham , New York , Ann Arbor , San Antonio , Grove City , Lehi , Salt Lake City , Chicago , Bluefield , Alexandria , Branson , Albany , Corning , Plattsburgh , Casa Grande , Lansing , Mount Pleasant , Waterville , Paducah , Burnet , Amarillo , Plano , Red Oak , Little Rock

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Comfort Inn

Comfort Inn reviews

3.3

49% would recommend to a friend

(659 total reviews)

Stephen P. Joyce

57% approve of CEO

46% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.0

Culture & values

3.0

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.6

Compensation and benefits

Comfort Inn has an employee rating of 3.3 out of 5 stars, based on 659 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comfort Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

659 reviews

2.0

Feb 28, 2016

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

A few perks. Breakfast. Reduced room rates.

Cons

No team work. Beds are extremely heavy, comforters have to be tucked under heavy mattress. Owners have a 30 min cap on turning the rooms, adding pressure. Carts are used by everyone, so they are in disarray every morning. The pay is extremely low, if pay was over $8, they may not have monthly turnover.

4.0

Feb 6, 2016

housekeeper

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

had a great time working from room to room and working with others. work was not hard until my back gave out

Cons

a lot of lifting and bending. if you are not in shape you will not make it as a housekeeper anywhere.

3.0

Feb 3, 2016

Front Desk Agent

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Great company to work for in the fact that they do try to think about their employees in a scheduling sense. You also get free/very cheap rooms anywhere in the country which is huge.

Cons

They pay terribly. One of the worst paying hotel chains as a whole as far as non-management employees go. The company also cares about it's financial positions way more than employee's needs.

Viewing 508 - 510 of 659 Reviews

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Jobs at Comfort Inn

Hotel Housekeeping/ Laundry Attendant

Hotel Front Desk Agent

Hotel Laundry Attendant or Hotel Housekeeping Room Attendant