Does Comfort Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Comfort Inn employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Comfort Inn. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Comfort Inn?

49% of Comfort Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Comfort Inn 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Comfort Inn?

Front Desk Agent (91) , Housekeeper (75) , Front Desk Receptionist (64) , Front Desk (22) , General Manager (21) , Night Auditor (20) , Night Auditor/Front Desk Agent (20) , Housekeeping (18) , Front Desk Manager (13) , Breakfast Attendant (9) , Front Desk Associate (8) , Guest Service Agent (8) , Assistant General Manager (7) , Guest Service Representative (6) , Manager (6)

What are the pros of working at Comfort Inn according to real employee reviews?

"Great people to work with" ((in 31 reviews)); "Your coworkers are great and it's fun to interact with guests." ((in 18 reviews)); "flexible hours and you can use that time to study" ((in 18 reviews)); "Great staff and boss satisfaction in job" ((in 17 reviews)); "Flexible scheduling and you get hours if you want them." ((in 8 reviews))

What are the cons of working at Comfort Inn according to real employee reviews?

"The pay is low and some of the customers on the overnight shift can be difficult" ((in 67 reviews)); "Poor management, franchise own, continuously understaffed, lack of communication, sometimes you have to cal police" ((in 44 reviews)); "No benefits and always flip flopping your schedule." ((in 33 reviews)); "manager is a 25 yr old with no college education who.best friends with the.supposed" ((in 16 reviews)); "Management required more training as they were under experienced." ((in 7 reviews))

What are the top reviewed Comfort Inn locations?

Atlanta , Livonia , Indianapolis , Houston , Allentown , Decatur , Latham , New York , Ann Arbor , San Antonio , Grove City , Lehi , Salt Lake City , Chicago , Bluefield , Alexandria , Branson , Albany , Corning , Plattsburgh , Casa Grande , Lansing , Mount Pleasant , Waterville , Paducah , Burnet , Amarillo , Plano , Red Oak , Little Rock

Comfort Inn reviews

3.3

49% would recommend to a friend

(659 total reviews)

Stephen P. Joyce

57% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (659 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Comfort Inn has an employee rating of 3.3 out of 5 stars, based on 659 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comfort Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

659 reviews

1.0

Jan 24, 2026

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Housekeeper

Recommend

CEO approval

Business Outlook

Pros

Nice co workers, decent location.

Cons

Low pay. The owner was rude didn't like women

5.0

Jan 3, 2025

It was a great place to work

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

It was a supportive and constructive place to work

Cons

The hotel was very old and some of the guests were unpleasant

2.0

Dec 16, 2024

I would think twice about accepting a job here as they honestly don't bring much to the table as an employer.

Night auditor/front desk agent

Recommend

CEO approval

Business Outlook

Pros

The customers are great for the most part, schedules CAN be flexible, job is relatively simple but you feel productive during your shift

Cons

Minimum wage is paid across the board, no benefits except what is required by state (paid leave). No job security as you're constantly reminded you're replaceable no matter how good of a job you may be doing, no transparency, awful training

Viewing 4 - 6 of 659 Reviews

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Jobs at Comfort Inn

Hotel Housekeeping Attendant

Comfort Inn

Comfort Inn reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Find other opportunities

It was a great place to work

I would think twice about accepting a job here as they honestly don't bring much to the table as an employer.

Top companies for "Compensation and Benefits" near you

Jobs at Comfort Inn