Does Comfort Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Comfort Inn employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Comfort Inn. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Comfort Inn?

49% of Comfort Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Comfort Inn 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Comfort Inn?

Front Desk Agent (91) , Housekeeper (75) , Front Desk Receptionist (64) , Front Desk (22) , General Manager (21) , Night Auditor (20) , Night Auditor/Front Desk Agent (20) , Housekeeping (18) , Front Desk Manager (13) , Breakfast Attendant (9) , Front Desk Associate (8) , Guest Service Agent (8) , Assistant General Manager (7) , Guest Service Representative (6) , Manager (6)

What are the pros of working at Comfort Inn according to real employee reviews?

"Great people to work with" ((in 29 reviews)); "coworkers are nice and helpful" ((in 20 reviews)); "Great staff and boss satisfaction in job" ((in 18 reviews)); "flexible hours and you can use that time to study" ((in 17 reviews)); "Flexible scheduling and you get hours if you want them." ((in 7 reviews))

What are the cons of working at Comfort Inn according to real employee reviews?

"The pay is low and some of the customers on the overnight shift can be difficult" ((in 66 reviews)); "Poor management, franchise own, continuously understaffed, lack of communication, sometimes you have to cal police" ((in 45 reviews)); "No benefits and always flip flopping your schedule." ((in 32 reviews)); "manager is a 25 yr old with no college education who.best friends with the.supposed" ((in 17 reviews)); "Management required more training as they were under experienced." ((in 6 reviews))

What are the top reviewed Comfort Inn locations?

Atlanta , Livonia , Indianapolis , Houston , Allentown , Decatur , Latham , New York , Ann Arbor , San Antonio , Grove City , Lehi , Salt Lake City , Chicago , Bluefield , Alexandria , Branson , Albany , Corning , Plattsburgh , Casa Grande , Lansing , Mount Pleasant , Waterville , Paducah , Burnet , Amarillo , Plano , Red Oak , Little Rock

Comfort Inn reviews

3.3

49% would recommend to a friend

(659 total reviews)

Stephen P. Joyce

57% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (659 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Comfort Inn has an employee rating of 3.3 out of 5 stars, based on 659 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comfort Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

659 reviews

2.0

Aug 27, 2019

Hard job, poor management

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

-Coworkers are all really nice. -You are alone most of the day and done have to deal with guests often (if you care about that) -You are always scheduled the same hours (8:30-4:00) you will sometime have to work later.

Cons

-The amount of rooms they expect you to clean is crazy (16-19 on average 22 is the most) keep in mind this is for a 7 hour shift. -They really push the 15 minute stay over, 30 minute checkout... doesn’t matter if it is a room with one bed or two, or how messy it is. -There is never enough linens so you constantly have to go down to the laundry to get towels or sheets. -pay is only minimum wage and you rarely make tips. Honestly I could go on and on...

4.0

Jul 26, 2019

Great position as a stepping stone into the industry

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Lots of downtime, meet new people.

Cons

No benefits, and sometimes understaffed

5.0

Jul 25, 2019

Comfort Inn Dawson Creek

General manager

Recommend

CEO approval

Business Outlook

Pros

Maintaining its brand image well in the market.

Cons

Needs to be more open-minded, dynamic, and cooperative in corporate management side.

Viewing 631 - 633 of 659 Reviews

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Jobs at Comfort Inn

Hotel Housekeeping Attendant

Comfort Inn

Comfort Inn reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Hard job, poor management

Great position as a stepping stone into the industry

Comfort Inn Dawson Creek

Top companies for "Compensation and Benefits" near you

Jobs at Comfort Inn