Does Comfort Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Comfort Inn employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Comfort Inn. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Comfort Inn?

49% of Comfort Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Comfort Inn 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Comfort Inn?

Front Desk Agent (91) , Housekeeper (75) , Front Desk Receptionist (64) , Front Desk (22) , General Manager (21) , Night Auditor (20) , Night Auditor/Front Desk Agent (20) , Housekeeping (18) , Front Desk Manager (13) , Breakfast Attendant (9) , Front Desk Associate (8) , Guest Service Agent (8) , Assistant General Manager (7) , Guest Service Representative (6) , Manager (6)

What are the pros of working at Comfort Inn according to real employee reviews?

"The people are great!" ((in 32 reviews)); "Your coworkers are great and it's fun to interact with guests." ((in 22 reviews)); "Great staff and boss satisfaction in job" ((in 18 reviews)); "flexible hours and you can use that time to study" ((in 18 reviews)); "Flexible scheduling and you get hours if you want them." ((in 8 reviews))

What are the cons of working at Comfort Inn according to real employee reviews?

"The pay is low and some of the customers on the overnight shift can be difficult" ((in 63 reviews)); "Poor management, franchise own, continuously understaffed, lack of communication, sometimes you have to cal police" ((in 47 reviews)); "No benefits and always flip flopping your schedule." ((in 31 reviews)); "If you work nights there are no managers, so you are literally running an entire hotel for $12 an hour." ((in 17 reviews)); "Unorganized work requirements, expect way too much out of new employees, inadequate training, not enough staff to cover work load" ((in 5 reviews))

What are the top reviewed Comfort Inn locations?

Atlanta , Livonia , Indianapolis , Houston , Allentown , Decatur , Latham , New York , Ann Arbor , San Antonio , Grove City , Lehi , Salt Lake City , Chicago , Bluefield , Alexandria , Branson , Albany , Corning , Plattsburgh , Casa Grande , Lansing , Mount Pleasant , Waterville , Paducah , Burnet , Amarillo , Plano , Red Oak , Little Rock

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Comfort Inn

Comfort Inn reviews

3.3

49% would recommend to a friend

(659 total reviews)

Stephen P. Joyce

57% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (659 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Comfort Inn has an employee rating of 3.3 out of 5 stars, based on 659 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comfort Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

659 reviews

5.0

Feb 2, 2024

Great Guests and Staff

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Most of the Staff and Guests are wonderful to work with.

Cons

There are a few that are not.

5.0

Jan 23, 2024

Staff

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Great management Staff Customer service

Cons

I have nothing bad to say no for me

1.0

Jan 23, 2024

Bad management

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Decent wage for the job

Cons

This was a few years ago so hopefully there is a new management team but the manager at the time was a horribly bully.

Viewing 91 - 93 of 659 Reviews

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Jobs at Comfort Inn

Guest Service Agent and Night Auditor