Does Comfort Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Comfort Inn employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Comfort Inn. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Comfort Inn?

49% of Comfort Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Comfort Inn 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Comfort Inn?

Front Desk Agent (91) , Housekeeper (75) , Front Desk Receptionist (64) , Front Desk (22) , General Manager (21) , Night Auditor (20) , Night Auditor/Front Desk Agent (20) , Housekeeping (18) , Front Desk Manager (13) , Breakfast Attendant (9) , Front Desk Associate (8) , Guest Service Agent (8) , Assistant General Manager (7) , Guest Service Representative (6) , Manager (6)

What are the pros of working at Comfort Inn according to real employee reviews?

"Great people to work with" ((in 31 reviews)); "Your coworkers are great and it's fun to interact with guests." ((in 18 reviews)); "flexible hours and you can use that time to study" ((in 18 reviews)); "Great staff and boss satisfaction in job" ((in 17 reviews)); "Flexible scheduling and you get hours if you want them." ((in 8 reviews))

What are the cons of working at Comfort Inn according to real employee reviews?

"The pay is low and some of the customers on the overnight shift can be difficult" ((in 67 reviews)); "Poor management, franchise own, continuously understaffed, lack of communication, sometimes you have to cal police" ((in 44 reviews)); "No benefits and always flip flopping your schedule." ((in 33 reviews)); "manager is a 25 yr old with no college education who.best friends with the.supposed" ((in 16 reviews)); "Management required more training as they were under experienced." ((in 7 reviews))

What are the top reviewed Comfort Inn locations?

Atlanta , Livonia , Indianapolis , Houston , Allentown , Decatur , Latham , New York , Ann Arbor , San Antonio , Grove City , Lehi , Salt Lake City , Chicago , Bluefield , Alexandria , Branson , Albany , Corning , Plattsburgh , Casa Grande , Lansing , Mount Pleasant , Waterville , Paducah , Burnet , Amarillo , Plano , Red Oak , Little Rock

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Comfort Inn

Comfort Inn reviews

3.3

49% would recommend to a friend

(659 total reviews)

Stephen P. Joyce

57% approve of CEO

46% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.0

Culture & values

3.0

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.6

Compensation and benefits

Comfort Inn has an employee rating of 3.3 out of 5 stars, based on 659 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comfort Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

659 reviews

3.0

Aug 23, 2025

Ok

Night auditor

Recommend

CEO approval

Business Outlook

Pros

Worked by myself and had the hours I wanted

Cons

Pay Other ppl didn't wanna come to work

5.0

Aug 7, 2025

Great place for beginner

Housekeeping attendant

Recommend

CEO approval

Business Outlook

Pros

Beginner-friendly for people who are new to the hotel industry.

Cons

The workload could be heavy and need to be fast-paced.

2.0

Aug 7, 2025

Not again

General manager

Recommend

CEO approval

Business Outlook

Pros

Free breakfast if you are hungry

Cons

On call 24 hours a day. Doesn't matter what time, always running. Don't work on the property to maintain it very well. Constant issues.

Viewing 13 - 15 of 659 Reviews

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Jobs at Comfort Inn

Hotel Housekeeping Attendant