Does Comfort Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Comfort Inn employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Comfort Inn. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Comfort Inn?

49% of Comfort Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Comfort Inn 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Comfort Inn?

Front Desk Agent (91) , Housekeeper (75) , Front Desk Receptionist (64) , Front Desk (22) , General Manager (21) , Night Auditor (20) , Night Auditor/Front Desk Agent (20) , Housekeeping (18) , Front Desk Manager (13) , Breakfast Attendant (9) , Front Desk Associate (8) , Guest Service Agent (8) , Assistant General Manager (7) , Guest Service Representative (6) , Manager (6)

What are the pros of working at Comfort Inn according to real employee reviews?

"Great people to work with" ((in 29 reviews)); "coworkers are nice and helpful" ((in 20 reviews)); "Great staff and boss satisfaction in job" ((in 18 reviews)); "flexible hours and you can use that time to study" ((in 17 reviews)); "Flexible scheduling and you get hours if you want them." ((in 7 reviews))

What are the cons of working at Comfort Inn according to real employee reviews?

"The pay is low and some of the customers on the overnight shift can be difficult" ((in 66 reviews)); "Poor management, franchise own, continuously understaffed, lack of communication, sometimes you have to cal police" ((in 45 reviews)); "No benefits and always flip flopping your schedule." ((in 32 reviews)); "manager is a 25 yr old with no college education who.best friends with the.supposed" ((in 17 reviews)); "Management required more training as they were under experienced." ((in 6 reviews))

What are the top reviewed Comfort Inn locations?

Atlanta , Livonia , Indianapolis , Houston , Allentown , Decatur , Latham , New York , Ann Arbor , San Antonio , Grove City , Lehi , Salt Lake City , Chicago , Bluefield , Alexandria , Branson , Albany , Corning , Plattsburgh , Casa Grande , Lansing , Mount Pleasant , Waterville , Paducah , Burnet , Amarillo , Plano , Red Oak , Little Rock

Comfort Inn reviews

3.3

49% would recommend to a friend

(659 total reviews)

Stephen P. Joyce

57% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Comfort Inn has an employee rating of 3.3 out of 5 stars, based on 659 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comfort Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

659 reviews

5.0

May 8, 2025

Good experience

Intern

Recommend

CEO approval

Business Outlook

Pros

It was help learning the hospitality business

Cons

There are none everything was great

2.0

May 5, 2025

Stay away if you have some self respect

Housekeeping

Recommend

CEO approval

Business Outlook

Pros

Straightforward work. The manager was really nice and easy to work with, and the schedule was flexible. The "head of housekeeping" was easy going, resonable when correcting your mistakes, and willing to help out whenever you needed it.

Cons

The job itself wasn’t bad. A lot of hard work, you will work to your bone but the work environment made it tough. The "lead housekeeper" was super toxic constantly rude, using bad language, throwing insults and just overall disrespectful. Sometimes she wouldn’t even acknowledge your presence which made things really uncomfortable. On top of that, she was known to steal tips which was incredibly unfair. The management knew about this issue but didn’t do enough to hold her accountable, which just let the behavior continue.

4.0

Apr 9, 2025

General Manager

General manager

Recommend

CEO approval

Business Outlook

Pros

Nice people to work with

Cons

life work balance is hard

Viewing 25 - 27 of 659 Reviews

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Jobs at Comfort Inn

Housekeeping Staff Member

Comfort Inn

Comfort Inn reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good experience

Stay away if you have some self respect

General Manager

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Jobs at Comfort Inn