Comfort Keepers reviews

3.4

51% would recommend to a friend

(1,442 total reviews)

Natalie Black

67% approve of CEO

60% positive business outlook

Comfort Keepers has an employee rating of 3.4 out of 5 stars, based on 1,442 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comfort Keepers employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
1.0
Oct 21, 2024

Crappy company

Recommend
CEO approval
Business Outlook

Pros

The clients are great and nice

Cons

Management is crappy and a joke. Little pay and no compassion

3.0
Oct 20, 2024

ck work expetience

Recommend
CEO approval
Business Outlook

Pros

Very good working coworkers, supportive HR,

Cons

low salary, not engouh working hours, commute

avatar
Comfort Keepers Response
9mo
Thank you for taking the time to leave us this review. We're glad to hear that you feel support by HR and have met some wonderful colleagues on your journey with us so far. If you’d like to share any more detail about your experience with us, you can email care@comfortkeepers.ie. We'll be delighted to hear from you. Thank you. All the best. Comfort Keepers Ireland
1.0
Oct 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Clients are wonderful and I miss the relationship I built with them.

Cons

As someone who worked for Comfort Keepers for a few months, as a veteran with integrity and standards, I quickly realized that this is not the type of company I would be associated with nor would I ever place a family member in their care. The owner of this franchise,Joy Holte, lacks integrity and quite dishonest, especially when it comes to the care of their clients and the money they charge. The office staff were quite aggressive with family members and created an uncomfortable situation, but thankfully I stepped in and mediated the situation with the client and prevented the company from getting fired. At the end of the day, this franchise bottom line is to get paid, but the attitude they have towards their clients and how they go about it is appalling. There is a HIGH turnover rate with this company, and they turn a blind eye to their staff members coming in on their shift smelling like alcohol and weed. It’s ignored because they are desperate to fill shifts. They have a hard time keeping staff because they aren’t treated well—comfort keepers is dishonest with staff pay, and they often mess with the schedule, leaving the staff quite upset and frustrated. I have personally watched unhappy and unsatisfied staff member attend to their vulnerable clients in a very apathetic and indifferent manner. There are many other companies available in this area to choose from. Even if this was my last choice, I would prefer a facility stay before I hired this company. I put my two weeks notice in after only 4 months on the job. Best of luck to you all in your search for quality care for your family.

Viewing 100 - 102 of 1,442 Reviews

Glassdoor has 1,490 Comfort Keepers reviews submitted anonymously by Comfort Keepers employees. Read employee reviews and ratings on Glassdoor to decide if Comfort Keepers is right for you.