Does Comfort Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Comfort Suites employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Comfort Suites. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Comfort Suites?

40% of Comfort Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Comfort Suites 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Comfort Suites?

Front Desk Agent (69) , Front Desk Receptionist (39) , Housekeeper (33) , Night Auditor (26) , Housekeeping (17) , General Manager (14) , Front Desk Clerk (13) , Front Desk Associate (12) , Night Auditor/Front Desk Agent (11) , Front Desk (9) , Front Desk Supervisor (7) , Breakfast Attendant (6) , Front Desk Manager (6) , Assistant General Manager (5) , Front Office Manager (5)

What are the pros of working at Comfort Suites according to real employee reviews?

"Good people to work with" ((in 28 reviews)); "great coworkers, easy going, clean" ((in 13 reviews)); "Friendly staff that is welcoming to all" ((in 11 reviews)); "My particular manager is great and helps out" ((in 10 reviews)); "Good work environment, steady hours" ((in 8 reviews))

What are the cons of working at Comfort Suites according to real employee reviews?

"No benefits and franchise owners do not really appreciate their employees." ((in 31 reviews)); "Poor Management, GM rarely there or even paying attention" ((in 26 reviews)); "Long hours and not having holidays off" ((in 12 reviews)); "Upper management is aweful." ((in 8 reviews)); "Bad management, nothing is done to better employees work environment" ((in 4 reviews))

What are the top reviewed Comfort Suites locations?

Houston , Warner Robins , Charlotte , Greensboro , Raleigh , Arlington , Wenatchee , Mahwah , Moab , Champaign , Mattoon , Virginia Beach , Kenosha , Madison , Oshkosh , Goodyear , Anchorage , Escanaba , Grand Rapids , Louisville , Roswell , New Bern , Wilson , College Station , Dallas , Kingwood , Knoxville , Memphis , Fort Wayne , Brownsburg

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Comfort Suites

Part of Choice Hotels

Comfort Suites reviews

3.2

40% would recommend to a friend

(415 total reviews)

Steve Joyce

59% approve of CEO

47% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Work/Life balance

2.8

Culture & values

2.7

Senior management

2.5

Career opportunities

2.4

Compensation and benefits

Comfort Suites has an employee rating of 3.2 out of 5 stars, based on 415 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comfort Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

415 reviews

4.0

Apr 11, 2026

Good experience overall

Front office manager

Recommend

CEO approval

Business Outlook

Pros

A good job. Good team. I worked there back in 2006/7-2009…

Cons

Smaller hotel, select service…after being downtown my whole career. It was a good way to re-enter the industry after moving away and living elsewhere for a while, learned the airport hotel energy and turnover and ground transportation/railroad /airline crew side, which is a very different thing.

4.0

Apr 1, 2026

Good team but pay could be better

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Good team and hard working ppl

Cons

There were really no cons except pay

3.0

Jan 7, 2026

Its a job

Front desk associate

Recommend

CEO approval

Business Outlook

Pros

Laid back atmosphere, employee discount

Cons

No room for growth. Salty employees

Viewing 1 - 3 of 415 Reviews

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Jobs at Comfort Suites

Flex Schedule Housekeepers