Commerce Bank reviews

3.8

65% would recommend to a friend

(1,071 total reviews)
avatar

John W Kemper

88% approve of CEO

66% positive business outlook

Commerce Bank has an employee rating of 3.8 out of 5 stars, based on 1,071 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Commerce Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Mar 12, 2018

Personal Banker

Recommend
CEO approval
Business Outlook

Pros

Honestly a very solid company that has been around for a long time. They are always very encouraging and want to see you constantly improve. There is a very rewarding feeling when you realize the strong customer relationship you have built and the same customers constantly come back to you for help/advice and most of the time you recommend other products to them to help them manage their finances. Once you get the hang of things people will see that and constantly send referrals your way. Remember that referrals are your best friend in this type of work.

Cons

A lot of the challenges faced here are meeting the individual monthly goals. Some months are great and some are very tough. There are no cold calls but rather warm calls to existing customers. Onboarding calls are something you must get used to in this role because they are critical to your success. I would honestly say it is different at every branch depending on the market. Branch traffic can be very busy at times and you will find that this may prevent you from accomplishing what you have planned for each day. I would recommend strongly communicating with your team. Management can be very difficult to deal with at time because they are responsibly for the branch reaching its monthly goals.

5.0
Mar 11, 2018

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Hours, Stability, Good Management, Great Benefits

Cons

Ability to Advance, Hiring from outside the company

avatar
Commerce Bank Response
7y
Thanks for your input, we appreciate you taking the time to review us! We’re happy to see you are pleased with Commerce and we’d like to see what we can do to change your mind about our advancement opportunities. Our Talent Development and management teams take a lot of pride in developing employees for their next role and we hire internally whenever possible. If you aren’t getting what you want in your area, we want to know about it and see what we can do to help. Please email us at jobs@commercebank.com so we can help make your work experience the best it can be for your personal growth and development. Thanks!
5.0
Feb 28, 2018

Talent Acquisition

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Collaborative Environment, Career Opportunities and Great Culture

Cons

Commerce Bank is growing and continues to be challenged with technology.

avatar
Commerce Bank Response
7y
Thanks for the review, we love our culture too! The spirit of team work and growth mindset is all around here at Commerce. As I’m sure you are aware we are undergoing a large-scale technology project at Commerce to revamp many of our core systems, so keep an eye out for those upgrades! We appreciate you being a part of the team and all your hard work.
Viewing 805 - 807 of 1,071 Reviews

Glassdoor has 1,132 Commerce Bank reviews submitted anonymously by Commerce Bank employees. Read employee reviews and ratings on Glassdoor to decide if Commerce Bank is right for you.