Commerce Bank reviews

3.8

65% would recommend to a friend

(284 total reviews)
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John W Kemper

88% approve of CEO

66% positive business outlook

Reviews by job title

284 reviews

Reviews about "Compensation"

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1.0
Mar 28, 2019

Definitely not recommend

Recommend
CEO approval
Business Outlook

Pros

Good pay, really nothing else

Cons

Steep sales goal, lack of customer focus, far below average management, apathetic staff

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Commerce Bank Response
7y
First, thank you for your three plus years at Commerce. We appreciate all the hard work you put in with us during that time. We’re glad you were pleased with the total compensation package but disappointed that the rest of your experience wasn’t what you were looking for. In the past few years we have made some adjustments to our retail branches and transformed the Teller role into a Personal Banker position. Personal Bankers not only perform transactions but also assist customers with their other financial challenges. This does involve some sales and production goals, and this kind of role isn’t a fit for everyone. We offered training and support to make the transition seamless for staff and managers and we’re sorry to hear that wasn’t your experience. We’d like to hear more, please message us at jobs@commercebank.com.
5.0
Mar 24, 2019

Great environment

Recommend
CEO approval
Business Outlook

Pros

Good atmosphere, amazing coworkers, great pay

Cons

Long training, part time workers required to work Saturdays

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Commerce Bank Response
7y
Hi and thank you for your review! Our re-vamped retail banking training program is fairly new, and we are always looking for suggestions to improve, so we appreciate your thoughts. We will take your feedback under advisement. Welcome to the Commerce team!
5.0
Feb 27, 2019
Recommend
CEO approval
Business Outlook

Pros

The team works together to drive business forward. I've worked at several different banks throughout my career, but this one treats its employees with respect and has taken a long term view of banking. The corporate culture here is phenomenal, and it is fully backed by leadership all the way up to the top. It's a place where you can build a long term career.

Cons

Compensation is slightly less than average. The opportunity to make up for it in bonuses can bridge the gap. Benefits are more expensive than other places I've worked.

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Commerce Bank Response
7y
Hello and thank you for your review! We sincerely hope all our team members feel the same as we do about the company culture and direction, so it’s rewarding to see how it truly makes a difference in the lives of our employees. Your constructive feedback also helps us move in the right direction. Thank you!
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