Commerce Bank reviews

Inconsistencies in running branches. Greeting customers by name is seldom done and even though it is mandatory, it is seldom enforced. Pay raises are small to none, unless you are upper management who receives bonuses and huge raises. Mandatory teller referral goals, that if not met you will receive warnings and termination, which causes tellers to cheat in reporting referrals. Staffing is a joke. Seen plenty of times 3-4 customers standing in line with only one teller window open. Managers see the long customer lines, but ignore the situation. Teller training downtown is adequate, but there are a lot of areas of banking that are not taught. Many tellers have expressed they received better training at their branch than in the teller training program.

terrible pay, retail mgmt. didn't help their employees move up, growth is limited when working retail, they don't want to lose their team