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Community Choice Financial

Engaged Employer

Community Choice Financial reviews

3.8

68% would recommend to a friend

(350 total reviews)

Kyle Hanson

69% approve of CEO

65% positive business outlook

Community Choice Financial has an employee rating of 3.8 out of 5 stars, based on 350 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Community Choice Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

350 reviews
2.0
Aug 24, 2018

Store Manager

Recommend
CEO approval
Business Outlook

Pros

- You learn a lot about finance laws and regulations.

Cons

- Open on holidays, even with no customers. - Corporate can’t decide what they want to do. Make changes to policies too frequently. - They consistently roll out new products without sufficient training. - Corporate does not understand what it is like working in a real store. There is a large disconnect in this area. Expectations are unrealistic. - Company is too scared of the CFPB, managers aren’t given enough control over collections and lending decisions to effectively grow a business. - Company has unrealistic growth expectations with given lending practices. - Company has unrealistic collections expectations with given lending practices. - Unable to use petty cash for marketing items or store repairs. - You have to go through an act of congress to hire someone. - You have to go through an act of Congress to terminate an underperforming employee. - Not a lot of room to move up - Company does not have a clear vision as to what they are working towards. - Too hard for the field to effectively communicate with corporate collections. Everything is on different systems. Instead of integrating, they just keep making new systems. - Internal audits aren’t always reflective of what the state examiners look for. - They care too much about the “how” things get done rather than the end result. Why make things harder?

1.0
Aug 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Co workers, hours, no weekends, close to restaurants, benefits were ok

Cons

Management is very juvenile. The CCO acts like a child instead of a professional manager. Very much a high school environment. Not enough training. Unprofessional environment in general.

1.0
Jun 26, 2018

Team Lead

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overtime Felxiable schedule Areas of opportunity

Cons

Pay Environment Over worked If you like to be in a childish environment this is the place to be

Viewing 337 - 339 of 350 Reviews

Glassdoor has 362 Community Choice Financial reviews submitted anonymously by Community Choice Financial employees. Read employee reviews and ratings on Glassdoor to decide if Community Choice Financial is right for you.