Question 1

Does Community Choice Financial pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Community Choice Financial employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Community Choice Financial. This rating has improved by 53% over the last 12 months.

Question 2

How satisfied are employees working at Community Choice Financial?

Accepted Answer

68% of Community Choice Financial employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Community Choice Financial 3.7 out of 5 for work life balance, 3.8 for culture and values and 4.1 for career opportunities.

Question 3

What are the top reviewed jobs at Community Choice Financial?

Accepted Answer

General Manager (46), Store Manager (26), Manager (23), Customer Service Representative (20), Customer Service Representative (CSR) (18), Director (13), District Manager (12), District Director of Operations (7), ASM- Assistant Store Manager (5), Teller (5), Assistant Manager (4), Director of Operations (4), Branch Manager (3), Customer Advocate (3), Financial Analyst (3)

Question 4

What are the pros of working at Community Choice Financial according to real employee reviews?

Accepted Answer

"1. Prior to CCFI buying out TMX.... pay was good... pay cut was drastic." ((in 23 reviews)); "Like family benefits are good" ((in 17 reviews)); "We used to have great leadership and now it’s awful from the top down." ((in 15 reviews)); "Some coworkers were great and supportive" ((in 10 reviews)); "High level of performance expectations with good work/life balance." ((in 8 reviews))

Question 5

What are the cons of working at Community Choice Financial according to real employee reviews?

Accepted Answer

"Antagonistic upper management." ((in 17 reviews)); "Horrible management starting at Director level and getting worse the higher it went." ((in 11 reviews)); "You are going to deal with a lot of angry customer and sometimes the managers dont help you" ((in 7 reviews)); "Long hours, but if you can work around them then it’s do" ((in 6 reviews)); "Had little to no training before being put in front of the customers" ((in 5 reviews))

Question 6

What are employees saying about Community Choice Financial layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Community Choice Financial layoffs and their outlook for job security at Community Choice Financial in 2026.

Question 7

What are the top reviewed Community Choice Financial locations?

Accepted Answer

Dublin, Dallas, Carrollton, Columbus, Wichita, Atlanta, Birmingham, Phoenix, Winona, Cleveland, Miami, Cleveland, Jackson, Los Angeles, Savannah, Houston, Biloxi, Indianola, Chattanooga, Cleveland, Eupora, Brookhaven, Lucedale, Cincinnati, Lancaster, California City, Sacramento, Las Vegas, New Iberia, Hialeah

Community Choice Financial

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Supportive leadership and coworkers that make a difference.

Overall good experience

Good benefits and advancement opportunities, but long hours and system issues

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