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      Community Choice Financial

      Engaged Employer

      Community Choice Financial reviews

      3.8

      68% would recommend to a friend

      (350 total reviews)

      Kyle Hanson

      69% approve of CEO

      65% positive business outlook

      Ratings by demographic groups

      Community Choice Financial has an employee rating of 3.8 out of 5 stars, based on 350 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Community Choice Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      350 reviews
      4.0
      Apr 2, 2025

      Decent Place to Work

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      You will enjoy your Coworker and the customers you meet

      Cons

      Frequent changes and long hours

      1.0
      Apr 2, 2025

      They Simply Don't Care

      General manager certified trainer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some great coworkers (though most have left or been pushed out). The experience will teach you what not to do in business when you acquire a company

      Cons

      Leadership, particularly Kyle Hanson, has no real vision or respect for employees. I would compare Mr.Burns from the Simpsons but even Mr.Burns has some kind of business sense. The company went from a Fortune 500 powerhouse to near ruin in under two years—poor decision-making at every level. Zero job security—loyal, hard-working employees are discarded without a second thought. Constant chaos, mismanagement, and a culture of fear instead of motivation. No innovation, no long-term planning—just a slow, painful decline. Kyle you have single handedly destroyed TitleMax and ruined the lives of your employees, Congrats!

      1.0
      Apr 1, 2025

      Greedy and dishonest

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Titlemax used to be a people 1st company

      Cons

      CCFI puts profits over people

      Viewing 130 - 132 of 350 Reviews
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      ReviewsCommunity Choice Financial reviews

      Glassdoor has 362 Community Choice Financial reviews submitted anonymously by Community Choice Financial employees. Read employee reviews and ratings on Glassdoor to decide if Community Choice Financial is right for you.