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Community Choice Financial

Engaged Employer

Community Choice Financial reviews

3.8

68% would recommend to a friend

(350 total reviews)

Kyle Hanson

69% approve of CEO

65% positive business outlook

Community Choice Financial has an employee rating of 3.8 out of 5 stars, based on 350 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Community Choice Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

350 reviews
1.0
Jun 21, 2024

Yearly layoffs

Recommend
CEO approval
Business Outlook

Pros

I worked remotely and that’s about it

Cons

Yearly layoffs Constant redundant calls that could be avoided one way or another Rude employees Metrics take precedence No room for growth Boring work

2.0
Jun 20, 2024
Recommend
CEO approval
Business Outlook

Pros

1. Prior to CCFI buying out TMX.... pay was good... pay cut was drastic. 2. Relationships with field employees and customers were mostly real...

Cons

1. Pay - with announcement of pay cut.. management leaders are scrambling to try and convince you that your pay is not being cut by 25% to 40% for some.. 2. Hours - compared to traditional retail hours are better; however, most of time you are solo or only have 2 people in office.. 3. Staffing - always issue and have to help cover another locations.. 4. Lack of transparency and communication to field - often times changes are made and field is unaware until the change is live.. 5. Micro management - pre and post buyout that has been the case but the prebuyout money made it more tolerable. 6. Never question, why? 7. If you are not bilingual, need not apply or know that you will never get larger location because they will claim you will not be able to communicate with customers.

Viewing 178 - 180 of 350 Reviews

Glassdoor has 362 Community Choice Financial reviews submitted anonymously by Community Choice Financial employees. Read employee reviews and ratings on Glassdoor to decide if Community Choice Financial is right for you.