CompUSA reviews

Everything. Pay, Environment, Benefits, everything is ridiculously low or down right insulting. The absolute worst part is the environment, just walk in to any store and talk with more than a few people, everyone hates their job, are looking for something else and management doesn't care. The negative attitude rolls down hill. Corporate treats their employees like slaves, DMs treat their stores the prisons, Managers treat their employees like dogs, etc.

Working at the customer service desk is one of the most difficult and demanding jobs in retail, especially since at CompUSA it involves being part of the service/repair department. In the 6.5 years I worked the position, I was the ONLY employee who lasted more than about 9 months at the desk; everyone else either quit or requested transfer to another department. Yet the position was paid such a low hourly wage that medical benefits were unaffordable - a large part of the reason why so few people were willing to keep doing the job. The pay structure was set by corporate policy, and was not under the control of the store manager. My manager was only able to finagle a sustainable wage for me by having me temporarily work in a different, more highly-paid position for 3 months, then transferring me back.