Compass Agent Operations Associate reviews

4.6

88% would recommend to a friend

(252 total reviews)
avatar

Robert Reffkin

96% approve of CEO

76% positive business outlook

Agent Operations Associate employees have rated Compass with 4.6 out of 5 stars, based on 252 company reviews on Glassdoor. This indicates that most Agent Operations Associate professionals have an excellent working experience there. Compass is rated in line with the average (within 1 standard deviation) by Agent Operations Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

252 reviews
5.0
Aug 5, 2025

Would recommend!

Recommend
CEO approval
Business Outlook

Pros

The training that compass offers is amazing The platform is all inclusive - you don't need to use multiple resources to everything is in your back office office employees are always willing to help You can really build a community amongst fellow agents and staff

Cons

It is on the more expensive side as far as brokerage fees

5.0
Jul 15, 2025
Recommend
CEO approval
Business Outlook

Pros

outgoing, fast-paced, easygoing, consistent, fun

Cons

slow at times, hard, takes time

5.0
Jul 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Compass' marketing and overall aesthetic really shook up the industry at the time (~2017-2018) when they purchased the smaller brokerage I was working at in the Bay Area. But it was their commitment to be better and to refine their service offerings both to agents and the clients we serve that really kept me. Davis Pemstein in particular, is the manager that I have worked with in the Walnut Creek office and to say I'm lucky to work with him is a massive understatement. He really makes time for his agents, and genuinely cares about their well-being and performance. That said, as a millennial "tech-nerd" I really do love the technology (CRM, valuation software, Canva-like marketing software) all house in a web-based platform that is easy to navigate.

Cons

Their tech roll-out took a long time to perfect, and initially it was definitely an over-sell when I was onboarded, as a lot of the tools were riddled with software bugs and crashes.

Viewing 16 - 18 of 252 Reviews

Glassdoor has 3,119 Compass reviews submitted anonymously by Compass employees. Read employee reviews and ratings on Glassdoor to decide if Compass is right for you.