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Compass Experience Labs

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Compass Experience Labs Customer Service Associate reviews

4.5

86% would recommend to a friend

(4 total reviews)

Erin Armendinger

100% approve of CEO

86% positive business outlook

Ratings by category

4.9

Diversity & inclusion

4.8

Work/Life balance

4.6

Career opportunities

4.4

Compensation and benefits

4.3

Culture & values

4.3

Senior management

Ratings by demographic groups

Reviews by job title

4 reviews
1.0
Sep 20, 2021

CSA

Customer service associate
Recommend
CEO approval
Business Outlook

Pros

-consistent schedule that starts morning, typical 9-5

Cons

-management forces people to be on phones and they do not cooperate with switching evem if you have disabilities

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Compass Experience Labs Response
4y
Thank you for your feedback. We're sorry to see that you would not recommend Compass. Customer service can be tough, especially when customers are upset. The ability to handle a variety of customer contact - via email, chat, and also phones - is a standard job requirement and we will work with our employees and their healthcare providers as needed.
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Glassdoor has 115 Compass Experience Labs reviews submitted anonymously by Compass Experience Labs employees. Read employee reviews and ratings on Glassdoor to decide if Compass Experience Labs is right for you.