Does Compass Experience Labs pay their employees well?

According to anonymously submitted Glassdoor reviews, Compass Experience Labs employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Compass Experience Labs. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Compass Experience Labs?

72% of Compass Experience Labs employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Compass Experience Labs 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Compass Experience Labs?

Customer Service Representative (14) , Team Leader (11) , Customer Service Representative (CSR) (5) , Customer Support Associate (5) , Team Lead (5) , Customer Service (4) , Customer Service Associate (4) , Customer Service Agent (3) , Director of Operations (2) , HR Assistant (2) , IT Support Associate (2) , IT Support Specialist (2) , Program Lead (2) , Trainer (2) , Workforce Real Time Analyst (2)

What are the pros of working at Compass Experience Labs according to real employee reviews?

"life balance and permanent work from home" ((in 13 reviews)); "The culture is great as a whole." ((in 8 reviews)); "I love working in this company since the management and people are great!" ((in 7 reviews)); "Good work/life balance" ((in 5 reviews)); "Decent Benefits" ((in 5 reviews))

What are the cons of working at Compass Experience Labs according to real employee reviews?

"Very bad management, TLs, SOMs and OMs doesnt know what to do." ((in 10 reviews)); "Compensation package is limited to salary, without traditional Mexican l" ((in 3 reviews))

What are the top reviewed Compass Experience Labs locations?

Columbus , Lindale , Cleveland , Dayton , Colorado Springs , Williamsport , Gainesville , Palm Coast , Brooklyn Park

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Compass Experience Labs

Compass Experience Labs reviews

4.0

72% would recommend to a friend

(103 total reviews)

Erin Armendinger

79% approve of CEO

74% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (103 reviews)

Ratings by demographic groups

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Compass Experience Labs has an employee rating of 4.0 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Compass Experience Labs employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

103 reviews

5.0

Sep 14, 2023

Great Place to Work

Manager

Recommend

CEO approval

Business Outlook

Pros

Flexible Hours, Work From Home, Good benefits, Great and plentiful opportunities to advance, and a super chill work environment!

Cons

No issues at this time

5.0

Sep 14, 2023

Compass is a GREAT Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Compass creates a work environment of feeling safe. Your feedback and thoughts matter.

Cons

No comment at the moment.

5.0

Sep 14, 2023

Great place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Remote work, great culture, great leadership team!

Cons

Wish there were more physical locations in case I wanted to go into the office.

Compass Experience Labs Response

Thank you for sharing your perspective! You never know on offices....stay tuned:).

Viewing 46 - 48 of 103 Reviews

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Jobs at Compass Experience Labs

Technical Support Associate - PH

Healthcare Operations Manager

Remote

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Account Executive Associate

Remote

View job

Workforce Management Capacity Planner - PH

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