Does Compass Experience Labs pay their employees well?

According to anonymously submitted Glassdoor reviews, Compass Experience Labs employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Compass Experience Labs. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Compass Experience Labs?

72% of Compass Experience Labs employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Compass Experience Labs 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Compass Experience Labs?

Customer Service Representative (14) , Team Leader (11) , Customer Service Representative (CSR) (5) , Customer Support Associate (5) , Team Lead (5) , Customer Service (4) , Customer Service Associate (4) , Customer Service Agent (3) , Director of Operations (2) , HR Assistant (2) , IT Support Associate (2) , IT Support Specialist (2) , Program Lead (2) , Trainer (2) , Workforce Real Time Analyst (2)

What are the pros of working at Compass Experience Labs according to real employee reviews?

"Flexible because it is Work From Home" ((in 13 reviews)); "Great people to work with, Super helpful leadership, People helped each other and was a real team environment." ((in 7 reviews)); "Good work/life balance" ((in 6 reviews)); "Decent benefits" ((in 6 reviews)); "The culture is great as a whole." ((in 6 reviews))

What are the cons of working at Compass Experience Labs according to real employee reviews?

"Very bad management, TLs, SOMs and OMs doesnt know what to do." ((in 11 reviews)); "Compensation package is limited to salary, without traditional Mexican l" ((in 3 reviews))

What are the top reviewed Compass Experience Labs locations?

Columbus , Lindale , Cleveland , Dayton , Colorado Springs , Williamsport , Gainesville , Palm Coast , Brooklyn Park

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Compass Experience Labs

Compass Experience Labs reviews

4.0

72% would recommend to a friend

(103 total reviews)

Erin Armendinger

79% approve of CEO

74% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Work/Life balance

4.0

Culture & values

3.9

Senior management

3.8

Career opportunities

3.7

Compensation and benefits

Compass Experience Labs has an employee rating of 4.0 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Compass Experience Labs employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

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Gender

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Parent or family caregiver

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Reviews by job title

103 reviews

5.0

Sep 14, 2023

Best Place to Work

Qa manager

Recommend

CEO approval

Business Outlook

Pros

Great Management! Empowers employees. People are nice and offer work from home set-up which is great!

Cons

None that I can think of

5.0

Sep 14, 2023

Love Compass Experience Labs

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I've been with compass for almost 7 years - fantastic culture and fun work environment and great leadership team

Cons

There are no cons to working at Compass

5.0

Sep 14, 2023

Great Place to Work

Manager

Recommend

CEO approval

Business Outlook

Pros

Flexible Hours, Work From Home, Good benefits, Great and plentiful opportunities to advance, and a super chill work environment!

Cons

No issues at this time

Viewing 61 - 63 of 103 Reviews

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Jobs at Compass Experience Labs

Technical Support Associate - PH

Healthcare Operations Manager

Remote

View job

Account Executive Associate

Remote

View job

Workforce Management Capacity Planner - PH

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