Compass Group reviews

Great boss when I was first hired. Then that boss was transferred and everything went to crap. The assistant who worked there took over but he was more concerned about himself and his own situation than with being a leader. Then he was transferred thank goodness. Then the District Managers took over being in charge while they looked for a new manager. The new manager they hired is incompetent, someone who doesn't know how to do most of his job, and who has pissed off and damaged relations with the client where the account is. They hire you for a full time job then cry they can't afford you and want to cut your hours. The company brings in 10 billion plus but tries to cut hours of an employee making $12 to $14 per hour.

Management was unorganized and rude. They did not trust employees and were obvious about it. Overall, management lowered employee esteem and morale. They would threaten to not give you days off you requested if you did not work overtime. They did not respect seniority regarding hours that were assigned to employees. They would talk about former amployees to current employees in bad ways and even "gossip" about current employees to other current employees. Sub-par people skills and leadership skills. Schedule changes occured often as well as changes within 48 hours which is allowed in the collective agreement but extremely difficult to keep up with. There was limited training upon being hired and mandatory training courses were ignored. Training on how to use the cash was extremely limited but management expected you to be able to fluently use the system and know how to count cash and fill out the respective forms without ever properly explaining the system they used. Management had, at one point, prevented me from communicating with my union representative who was conatcted because members of management could not answer questions about the collective agreement. This specific Second Cup itself is owned by Compass Group Canada and they are responsible for management.