Compass reviews

Senior leaders have a tendency to micromanage and the company does not seem to know how to handle their financials. They would rather lay people off than cut back on outings, lunches, parties, etc. Communication and transparency is a major problem with leadership as well.

- Communication from department leadership is not always clear and/or reciprocated - Training is all done through google meet and reading presentation decks - You have to search though the company file drive to find answers to your questions because if you ask a question that may have a resource doc it will be held against you - Agents are NEVER held accountable when they are unprofessional - Agents' expectations are not set by leadership and if they are set they are unrealistic - Expected to come into office 5 days a week even though no agents ever come into the office. - Anytime any sort of issue happens too many people get involved and it would becomes almost more difficult to complete a project - Raises are hard to come by - Promotions take years to achieve - There is no HR department, its called People and Culture and theres no one to go to if you want to speak to someone directly, it's all done through email.