2.0Apr 8, 2021Not a career...just a jobSenior it service managerCurrent employee, more than 1 yearFort Mill, SCRecommendCEO approvalBusiness OutlookProsLots of responsibility, flexible working scheduleConsLack of proper leadership. The service desk are continuously failing metrics. Excuses are always offered to clients. The management would rather make a small profit and fail monthly.Show more