Is Computer Generated Solutions a good company to work for as a Technical Support Specialist?

Technical Support Specialist professionals working at Computer Generated Solutions have rated their employer with 2.1 out of 5 stars in 17 Glassdoor reviews. This is a lower than average score with the overall rating of Computer Generated Solutions employees being 2.8 out of 5 stars. Search open Technical Support Specialist Jobs at Computer Generated Solutions now and start preparing for your job interview by browsing frequently asked Technical Support Specialist interview questions at Computer Generated Solutions .

Does Computer Generated Solutions pay Technical Support Specialist employees well?

Technical Support Specialist professionals rate their compensation and benefits at Computer Generated Solutions with 2.1 out of 5 stars based on 17 anonymously submitted employee reviews. This is 13.3% worse than the company average rating for salary and benefits. Find out more about Technical Support Specialist salaries at Computer Generated Solutions.

What are the top reviewed jobs at Computer Generated Solutions?

Customer Service Representative (131) , Technical Support Representative (83) , Technical Support Engineer (50) , Technical Support (38) , Customer Service Agent (36) , Team Leader (27) , Call Center Agent (24) , Tech Support Representative (22) , Tech Support (20) , Project Manager (19) , Call Center Representative (17) , Customer Support (17) , Technical Support Specialist (17) , Customer Service (15) , Customer Support Representative (15)

What are the pros of working at Computer Generated Solutions according to real employee reviews?

"People there are nice and very friendly" ((in 74 reviews)); "care and great colleagues." ((in 47 reviews)); "Work from home, easy job" ((in 38 reviews)); "Current project team is great." ((in 33 reviews)); "nice work environment" ((in 19 reviews))

What are the cons of working at Computer Generated Solutions according to real employee reviews?

"Bad management and working load." ((in 120 reviews)); "Also they pay is low for the amount of customer abuse and complaints we deal with." ((in 107 reviews)); "Low salary compared to competition Horrible promotion system "Family" culture (need I say more here?)" ((in 88 reviews)); "No trainings offered to support your growth in the company." ((in 45 reviews)); "No benefits whatsoever." ((in 45 reviews))

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Computer Generated Solutions

Computer Generated Solutions Technical Support Specialist reviews

2.1

1% would recommend to a friend

(17 total reviews)

Phil Friedman

1% approve of CEO

2% positive business outlook

Ratings by category

2.3

Career opportunities

2.2

Culture & values

2.1

Diversity & inclusion

2.1

Work/Life balance

2.1

Compensation and benefits

1.8

Senior management

Technical Support Specialist employees have rated Computer Generated Solutions with 2.1 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Technical Support Specialist professionals have an average working experience there. Computer Generated Solutions is rated 45% below average by Technical Support Specialist professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

17 reviews

2.0

Mar 27, 2025

CGS-Verizon project

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

You get to make money off of sales Remote

Cons

No work life balance Toxic Sales are more important

1.0

Jan 21, 2025

Terrible

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

There are no pros in this position.

Cons

Low pay, overworked, short breaks, stressful, bad management,

4.0

Feb 25, 2024

It's ok

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

$14 an hour starting and you get a 50 cent increase every 3 months until you hit $15. Not a difficult job once you get the hang of it. Everyone's chill.

Cons

Pretty empty office and honestly the pay is hard to get by with. It's not really a techincal support role but more of a run through some basic troubleshooting steps before getting you a depot box or sending a technician out if the customer isn't being transferred.

Viewing 1 - 3 of 17 Reviews

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Computer Generated Solutions reviews FAQs

Computer Generated Solutions reviews Computer Generated Solutions Technical Support Specialist reviews

Computer Generated Solutions

Computer Generated Solutions Technical Support Specialist reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

CGS-Verizon project

Terrible

It's ok

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