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Computer Task Group

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Computer Task Group Help Desk Support Specialist reviews

3.1

41% would recommend to a friend

(7 total reviews)

Stijn Bijnens

Not enough data to show CEO approval

41% positive business outlook

Reviews by job title

7 reviews
2.0
Nov 6, 2023

not a great place to work at

Recommend
CEO approval
Business Outlook

Pros

pay, and hours are okay

Cons

lack of benefits and lack of feeling like you're part of the team

3.0
Jun 27, 2022

Use to be good

Recommend
CEO approval
Business Outlook

Pros

-remote work -access to certification classes

Cons

-poor leadership -few opportunities for advancement

avatar
Computer Task Group Response
3y
We appreciate your feedback. The ability to work remotely and obtain certifications are often highlighted as programs employees appreciate. In addition to certification classes and support, we offer thousands of free online training and development courses to all CTG employees so they may build up their skill set. Based on employee feedback we received in our recent Great Place to Work survey, we recently implemented new, clearly defined training paths for our service desk and help desk support teams. Employees can follow a training path and potentially earn certifications along the way to help generate opportunities for advancement and cross functional training. In terms of leadership, we feel our management team is profoundly connected to their employees and are in tune with their development goals. Managers adopt an open door communication policy and support an environment of collaboration and transparency. We appreciate your eight years of service to CTG and wish you the best of luck in the future.
1.0
Aug 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Co-workers ,money , breaks , team lead , and working from home

Cons

Upper management isnt responsive, clients are rude and often harassing , no job security, no chance for raise and no advancement within the company. Reluctancy to pay sick and paid time off,

Viewing 1 - 3 of 7 Reviews

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