Computronix reviews

4.5

90% would recommend to a friend

(4 total reviews)

Dave Leusink

96% approve of CEO

84% positive business outlook

Reviews by job title

4 reviews

Reviews about "Diversity & Inclusion"

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2.0
Feb 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Some genuinely kind and talented colleagues. Decent benefits package. Opportunities to work on projects, though often constrained by outdated technology.

Cons

Work-Life Balance is Nonexistent: Despite claims of balance, the reality is long hours, high pressure, and an overwhelming focus on billable work. Employees are expected to go above and beyond without real flexibility or recognition. Micromanagement Culture: Leadership does not trust employees to manage their own work. Decision-making is slow, with excessive oversight at every level, making it difficult to be productive or innovative. Lack of Diversity, Especially in Technical Roles: The company has very few women in technical positions, and diversity overall is not a priority. Leadership remains largely homogenous, with little effort to foster an inclusive environment. Religious Culture Reinforces Gender Roles and Can Silence Women: Computronix was founded on strong religious values, and while that may appeal to some, it can make others feel like outsiders. Some members of management hold traditional beliefs about gender roles, which can lead to female developers being overlooked, talked over, or having their contributions downplayed. Women in technical roles may find it harder to be taken seriously or to advance in their careers. Executives Are Closely Related and Attend the Same Church: There is a strong element of nepotism within leadership. Many of the executives are related to each other and attend the same church, creating an insular culture where decisions are made within a tight-knit group. This makes it difficult for outsiders to move up in the company, and leadership opportunities often feel reserved for those who are part of this inner circle. Proprietary and Outdated Technology Hurts Career Growth: The company relies on outdated, proprietary technology that is not used anywhere else in the industry. This is especially concerning for new grads—staying here too long will make it difficult to transition into other software development jobs. If you’re a recent computer science graduate, be aware that the longer you stay, the harder it will be to find a modern software engineering role elsewhere. Employees Feel Unable to Be Themselves: Because of the company’s strong religious and cultural influences, some employees feel pressured to conform or hide aspects of their identity. There is a quiet but real fear among some employees that being open about differing beliefs, values, or lifestyles could lead to being treated differently or overlooked for opportunities. The culture can make people feel like they have to censor themselves to fit in. Extreme Focus on Billable Work: The only thing that truly matters is billable hours. Employee development, innovation, and modern best practices take a backseat unless they directly contribute to revenue. This leads to burnout and little investment in long-term employee growth. When employees take on other responsibilities such as mentoring and researching new technologies they are still expected to bill all of their hours which can lead to more work and a lack of mentors available. Limited Career Growth: There is a defined structure for promotions with a bunch of boxes that need to be checked and leadership states that if you can check those boxes you will be promoted when in reality it comes down to leadership to make the final decision and will string employees along for months saying that they will be promoted soon. Leadership positions are given to those who fit a specific mold rather than those with the best ideas or technical skills. Burnout Support is Performative: If employees express burnout or mental health concerns, they will be told they are supported. However, if they request changes that would impact billable hours or the bottom line, they are expected to just handle it. Other than suggesting a leave of absence, which isn't doable for most employees financially, there is little real flexibility, and the company’s expectations remain unchanged regardless of an employee’s workload or personal situation. Below-Industry Pay Despite Claims Otherwise: Computronix claims to offer competitive salaries, but in reality, pay is well below industry standards for software development roles. Bonuses are minimal, and employees who compare their compensation to market rates often find they are significantly underpaid. The company justifies this by pointing to their “great culture” and “work-life balance,” but in practice, these benefits don’t make up for the lower wages. Employees who leave for other companies often find themselves making significantly more for the same type of work. Mental Health Support is Religious in Nature: The company has a Chaplain on staff to provide mental health support, but the approach is deeply rooted in religious beliefs. For those who do not share the same faith, this can feel alienating rather than helpful. A true secular mental health resource is lacking, making it difficult for employees to get unbiased and professional support. Bottom Line: If you're a recent CS grad hoping to build a career in modern software development, this is not the place for you. The outdated tech stack will make it difficult to transition into other roles, and the company's extreme focus on billable work, micromanagement, and lack of diversity create a frustrating work environment. Additionally, women in technical roles may find themselves overlooked due to underlying gender biases, and leadership positions often feel inaccessible to those outside the executive inner circle. Employees struggling with burnout will find little real support, and mental health resources are primarily religious rather than neutral or professional. Pay is below market rate despite claims to the contrary, and employees who leave often find themselves making significantly more elsewhere. The cultural environment can also make employees feel like they have to hide who they are to fit in. Would not recommend for those looking for a balanced, progressive, or forward-thinking workplace.

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Computronix Response
1y
Thank you for taking the time to share your feedback. At Computronix, we value transparency and continuous improvement, and we appreciate the opportunity to address some of the concerns raised. Billable Hours – Our business model, as a consulting firm, is built around providing expert services to our clients, which is why a portion of time is focused on billable hours as an important aspect of serving our clients well. That said, we strive to ensure that our employees maintain a sustainable work/life balance and we continue to adjust and evolve the support that each employee needs to succeed. Women in Technology – Currently, women make up 19% of our workforce, including within the office referenced in this review. This is aligned with the national average for women in technology roles, which ranges from 15% to 22%. Career Advancement – Career growth is something we take seriously for all employees. We offer numerous professional development opportunities, including paid certifications, structured role guidelines, stretch assignments with mentor support, and internal mobility programs. In the past year alone, 34% of our employees successfully advanced into new roles through our reclassification process. Our goal is to empower employees to take ownership of their growth, and we provide the resources to help them succeed. Employee Satisfaction & Retention – . Every year we conduct an anonymous staff survey, which is an excellent vehicle for employees to share honest feedback and helps us continuously improve. While we are well-aware we are not a perfect company, our ten-year average is 4.5 out of 5 on this survey. Additionally, our turnover rate is consistently below 5%, which is significantly lower than the industry average. We believe this reflects our commitment to maintaining a positive, supportive, and growth-oriented workplace. Mental Health and Wellness Support – Our health and wellness coach/chaplain is a resource available to all employees, designed to meet individuals where they are, regardless of their background or beliefs. This service focuses on personal well-being and professional support, not on any specific religious perspective. Additionally, our employees have access to various mental health benefits, many of which are offered through our benefits plan. Compensation – We are committed to offering competitive and fair salaries. Each year, we participate in market salary surveys for each of our office locations to ensure our pay structure aligns with industry standards for companies of our size and for the roles we hire. Our goal is to provide a competitive compensation structure, that reflects the value and expertise of our employees. We understand that not every workplace is the right fit for everyone, but we remain committed to fostering an environment where we respect, trust, and serve our clients and each other. We appreciate and invite honest feedback with our open-door policy, anonymous staff survey, issue resolution process, and focus groups so we can continuously strive to improve. To get a sense of what working at Computronix is like, here’s a short video where team members describe Computronix in one word and explain why they chose that word. You can watch it by going to: https://www.youtube.com/watch?v=IApv9BYWq7M&t=6s To those considering a career at Computronix, we encourage you to explore our company further, speak with our current employees, and learn more about the opportunities and culture we offer.
2.0
Dec 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Plenty of opportunity to get promotions or progress to leadership quickly if you’re willing to put in a reasonable amount of work. However, there is a low ceiling here and it’s a small organization, so before too long you find yourself with nowhere else to go to continue to progress your career. I always felt like my career growth was supported financially when I asked to take a course, etc. (Most people here don’t utilize this, and training budgets were regularly going unspent.) Majority of coworkers are kind and helpful. Thorough feedback provided every year during annual reviews. (Note that some of my peers did not find this process to result in as high-quality feedback as I always did unfortunately, so while the process is good, this can vary based on your manager. I was fortunate to have some great managers during my time here, though two out of three of them are no longer with the company.) They match charitable donations with the submission of an easy form. Retirement match (3% during my time there) There is a fitness reimbursement program, although I found the paperwork too onerous to be worth the small amount offered. (I don’t remember the maximum amount, but the process included tracking specifics about your daily use of the equipment that you were requesting reimbursement for.) Make sure you have a clear understanding of how frequently you may be asked to travel for your role. Can be an intermittent pro but can also be too much back-to-back. Well-structured onboarding for new developers, paired with a specific mentor.

Cons

Below-market salary, expensive insurance Very proprietary technical experience centered around learning their specific POSSE system and the way coding works within that system. Being a developer here doesn’t prepare you with most of the technical skills you need for the industry at large, making it so that it’s very easy to get “stuck” here skill-wise. (You will get NO experience in: distributed systems architecture, CICD, automated testing, automated metrics tracking, containerization (Docker). If you have education or experience in OOD, some of those concepts will be shallowly applicable, but you are not often building anything complex enough to use the majority of them. It is very rare to have a piece of work where you are writing web services or creating an API. Occasionally, you may have an opportunity to code an interface using a third-party API, but these tasks are few and far between and hard to get your hands on.) The company is moving toward being more focused on its specific COTS products, and they are a nightmare to implement for the Operations teams. Bug ridden, poorly architected, and the teams supporting them are perpetually understaffed. Not an agile environment - developers aren’t grooming tickets and pulling work from a backlog. The tasks are created and assigned out by the team leads/project managers. Mediocre work-life balance. Emphasis on billable hours with many responsibilities expected that are non-billable - this results in the company talking about how they value work-life balance a lot, but not practicing it. It’s very normal for people to work 50+ hour weeks regularly, especially in leadership roles. Moderately flexible on schedule - generally expected to be there for core hours of 9 - 3. Very resistant to remote work for most roles (including developers, technical leads, and project managers) Very hard to get fired from here - poor accountability. Accommodations are made for low performers, and they weigh the organization down. This is presented as being a very kind and caring culture, but it makes it a very frustrating place to work for everyone else (especially high performers). There’s a project-based bonus structure but it’s discussed internally between developers as a joke - the team can earn it or lose it based on things that are outside of their control, and they’re small. Usually only hundreds of dollars. Largest ever is a few thousand and that is very, very rare. Projects generally range from ~8 months to 3 years, so even the opportunity to get one of these small bonuses is rare. Annual bonuses ranged from small to non-existent. They will tell you in your final interview that they are a company founded on Christian values. This is hanging on the wall and can be seen in their logo. (i.e. they don’t hide this.) In combination with this, a lot of hiring is done through referrals, which are largely either people in the same few families, or people who go to the same churches as those families. Combined, these factors result in a very white, straight, male workforce. This lack of diversity is manifested in the company’s culture. (It is a common joke that the company org chart should also come with a family tree.) Management accommodates ultra religious conservative views on gender roles and it results in women being treated differently than everyone else: Ex 1: I was scheduled to travel to a client site with a specific male coworker. He requested special accommodations (separate car, separate hotel - not room, entire hotel) because I am a woman. Rather than the company expressing to this coworker that professional travel was an expected part of their job and explaining the normal, professional arrangements, management arranged meetings to make me (as the woman) aware of the situation and that they would be providing whatever accommodations were necessary for the man. Management wanted to make sure I was okay, but this was fundamentally just not okay. I don’t believe I should have ever been made aware of that coworker’s request - our working relationship was forever changed by this. Ex 2: For annual reviews, supervisors generally take their employees out to lunch (which is great). However, some supervisors were only treating the men they supervised to these one-on-one lunches. For the women they supervised, they would either ask a third-party to chaperone the annual review lunch, or order lunch for the woman to have in the office. When this issue was escalated to management, rather than the company telling these people that it is part of their expected duties to take any employee out for lunch one-on-one for their annual review regardless of gender etc, the company implemented a policy that if a supervisor was unwilling to take one of their supervisees out to lunch, that meant that particular supervisor couldn’t take any of their supervisees out to lunch, so that the treatment would be equal for any given supervisor, but not across all supervisors. There is a higher-than-average concentration of the workforce here that has never worked for any other company. The overall workforce isn’t getting much “new blood”, so to speak, to provide new ideas from a variety of experiences. Leadership would like to see more innovation and tries to verbally encourage it, but it’s hard for new ways of thinking or new ideas to come into creation in such a homogenous environment.

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Computronix Response
4y
Thank you for your input and for taking the time to share. In addition to our open-door policy and exit interviews, we are currently involved in a companywide staff survey to seek clarity on areas where we can improve. We are committed to learning and growing in the face of the challenges of these past two years. Staff and leaders are helping us to navigate the challenges related to staff and family health, industry wage changes, making advancements in our project best practices, and navigating through a hybrid work model. Through our internal processes of discovery, we are seeking to ensure we can resolve important concerns and continue to live out our values. Please know your comments are important to helping our supervisors, senior leaders and HR continue improving. To speak specifically to your “Ex 1”, this situation was unacceptable and is something you should have never experienced. When this came to the attention of senior management, prompt steps were taken to try and make this right. This included corrective action with both the individual and supervisor in question. We are improving our supervisor training, amending our HR policies and clarifying professionalism expectations for our staff.
2.0
Nov 21, 2021

Not recommended for most

Recommend
CEO approval
Business Outlook

Pros

Some great people work here. New office construction should be nice when done, for those that look forward to going back to the office.

Cons

Compensation, despite execs saying that it is in line with the industry based on their research, is just too low. Unless all the people that left lied or all the recruiters are lying or all job postings are lying. Work life balance is really stressed but I haven’t seen it being the priority. Feels more like just talk but no action. People work some crazy hours, especially managed services, tech leads and project managers. Those that don’t are sometimes seen as not team players. Diversity - nope, none. There are some women and maybe one or two that wouldn’t list themselves as white on official documentation. This is a tech company selling tech products but the products have so many bugs. From what I understand the technology used is very outdated also which is probably one of the reasons it’s so hard to get good tech people to join the company. That and the bad compensation. A lot of people in the company at the top share the same set of last names. Lots of kids, cousins, uncles (no aunts, see diversity comment), from the same few families work here. Definitely seems like a lot of nepotism. Overall, I would say the company is set in their ways and although they say that transparency is one of the things that sets them apart, they really do not listen to the employees and just rely on their ultra conservative beliefs for decision making.

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Computronix Response
4y
We will continually be available for input through our open door policy, issues resolution and the current staff sub-committee groups that look into and help us solve issues. Please know your comments are always welcome and our supervisors, senior leaders and HR continue to maintain an open door policy.
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