Complete lack of accountability for staff. Staff had time to surf the internet or do personal tasks, while watching the MD do their jobs. There is no incentive for staff to improve performance as there is no bonus structure to their salaried work. They are made to take lunch hours or leave early so as not to affevct the sites overtime . The office manager ensures this happens as I believe this affects their pay. This may mean leaving a physcian alone without help . I know of not one health organization that would allow a physcian to do MA work and think they are fullfilling the terms of the physician's contract .
No accountability or standard of the care for the physicians. You could not complete your charts , not document patient visits ( including reasoning for Schedule II and III drug ) without intervention . Additionally management does not ask for physician input regarding medical issues or care issues. The only information comes from the office manager , who has little to nothing to do with patient care ( and is not medically trained ) Disparate treatment by the office manager .
No recognition for quality healthcare provided to clients .
