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      Concentra

      Engaged Employer

      Concentra reviews

      3.2

      48% would recommend to a friend

      (1,732 total reviews)
      avatar

      Keith Newton

      65% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      Concentra has an employee rating of 3.2 out of 5 stars, based on 1,732 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentra employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      2K reviews
      3.0
      Jun 23, 2017

      Front office

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great experience goal oreintated

      Cons

      Very busy office environment have tons able to multitask

      2.0
      Jun 20, 2017

      Too little staffing, not enough oversight

      Rad tech
      Recommend
      CEO approval
      Business Outlook

      Pros

      No weekends or holidays. The health insurance is a little pricey but the benefits were better than most.

      Cons

      It takes 90 days + 2 weeks to accrue any PTO, benefits. So any holidays that come up during that time will be unpaid. Not enough oversight at the clinic level so staff issues often weren't corrected, or stay corrected. There was favoritism, even to the detriment of other staff members. If someone calls off, oftentimes there's no backup. The metrics they use to staff are NOT enough. I was told in the interview i would be expected to have contact with 10-12 people a day on average. This was not true, more like upwards of 15 or more on average. Information relayed by management was often incorrect, to be found out later. Very little chance of promotion.

      avatar
      Concentra Response
      8y
      Thanks for taking the time to provide feedback. Like any medical facility, daily patient volume can fluctuate from one day to the next. To ensure visit volume is maintained at a manageable level, leadership reviews daily visits to align with staffing so our colleagues can focus on doing what's best for every patient without being overloaded. In Chicago, we do employ 2 float pools to help provide call-off coverage. We also go to great lengths to recognize strong performance among our colleagues, often promoting from within, including three operations leaders in the Chicago market last year. We work closely with our leadership teams on center dynamics to ensure a positive experience for both our patients and colleagues.
      3.0
      Jun 17, 2017

      PT

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      At Concentra there is constant collaboration between the therapists and the providers to provide optimum care for patients with work related injuries.

      Cons

      It is sometimes stressful to follow their model of seeing the patient on the same day that they are referred by the provider, especially if you already have a full case load.

      Viewing 1516 - 1518 of 1,732 Reviews
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      ReviewsConcentra reviews

      Glassdoor has 1,849 Concentra reviews submitted anonymously by Concentra employees. Read employee reviews and ratings on Glassdoor to decide if Concentra is right for you.