Is Concentrix a good company to work for as a Associate Advisor?

Associate Advisor professionals working at Concentrix have rated their employer with 4.2 out of 5 stars in 788 Glassdoor reviews. This is a higher than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Associate Advisor Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Associate Advisor interview questions at Concentrix .

Does Concentrix pay Associate Advisor employees well?

Associate Advisor professionals rate their compensation and benefits at Concentrix with 4.1 out of 5 stars based on 788 anonymously submitted employee reviews. This is 15.8% better than the company average rating for salary and benefits. Find out more about Associate Advisor salaries at Concentrix.

How happy are Associate Advisor professionals working at Concentrix?

85% of Associate Advisor employees at Concentrix would recommend their employer to a friend. This rating has decreased by 5% in the past 12 months. Associate Advisor professionals have also rated Concentrix with a 4.0 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.3 rating for culture and values and 4.2 rating for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5530) , Team Leader (1850) , Agente De Atendimento (1643) , Customer Service Advisor (1436) , Customer Service Representative (CSR) (1300) , Advisor (962) , Customer Service Agent (742) , Customer Service (649) , Technical Support Engineer (646) , Technical Support (622) , Operations Manager (589) , Content Moderator (554) , Assistant Manager (543) , Customer Advisor (434) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1258 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1159 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1113 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 912 reviews)); "Good environment and security services is good" ((in 850 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2939 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2077 reviews)); "Very demanding and low very low pay" ((in 1237 reviews)); "Bad Managers to work with" ((in 519 reviews)); "life balance No flexible working hours" ((in 339 reviews))

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Concentrix

Concentrix Associate Advisor reviews

4.2

85% would recommend to a friend

(788 total reviews)

Chris Caldwell

90% approve of CEO

83% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.3

Culture & values

4.2

Career opportunities

4.1

Senior management

4.1

Compensation and benefits

4.0

Work/Life balance

Associate Advisor employees have rated Concentrix with 4.2 out of 5 stars, based on 788 company reviews on Glassdoor. This indicates that most Associate Advisor professionals have an excellent working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Associate Advisor professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

788 reviews

5.0

Jun 2, 2026

Great trainers and managers, but cafeteria needs work

Advisor

Recommend

CEO approval

Business Outlook

Pros

Everything is good in concentrix and trainers and managers are very good

Cons

Need to improve cafeteria and facilities

2.0

Jun 1, 2026

Only suitable for fresh graduates

Advisor

Recommend

CEO approval

Business Outlook

Pros

- Working at standard central hubs (like KL Sentral) provides easy access to public transport, saving commuting time and reducing daily transportation costs. - The shift schedules are typically regular daytime or stable rotational hours, allowing for a healthy personal routine and regular gym or fitness schedules. - Even though you directly support the Vietnamese market, you work within a massive international BPO environment alongside Malaysian, Chinese, and other regional teams.

Cons

- Calls, chats, or tickets are regularly recorded and audited by Quality Assurance (QA). Even a minor process deviation can directly impact your monthly performance bonus. - Whether you are in customer service or technical support, the types of issues and queries eventually become repetitive. Handling dozens of cases a day while remaining glued to your desk can quickly lead to mental fatigue and monotony. - During peak seasons (such as new product launches or major software updates), the queue can become relentless. Facing non-stop incoming contacts with zero breathing room during a shift is a major source of burnout. - Poor Employee Benefits

Concentrix Response

1mo

Thank you for taking the time to leave us a review. We appreciate your feedback and will take them into consideration while we continue to build a great place to work every day.

2.0

May 24, 2026

Permanent job benefits overshadowed by toxic environment

Advisor

Recommend

CEO approval

Business Outlook

Pros

Permanent employment position. Medical aid Pension fund

Cons

Toxic workplace environment Low pay Graveyard hours

Concentrix Response

2mo

Thank you for your feedback. We appreciate you taking the time to share your thoughts with us. Your insights are important as we continuously strive to improve our workplace. We encourage open communication and invite you to reach out to us directly if you have any further comments or suggestions. We are committed to creating a positive environment for all our game-changers.

Viewing 16 - 18 of 788 Reviews

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Concentrix Associate Advisor reviews

Ratings by category

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Great trainers and managers, but cafeteria needs work

Only suitable for fresh graduates

Permanent job benefits overshadowed by toxic environment

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